
Dr. Brian Detlor
Professor / Area Chair, Information Systems
Information Systems
CONTACT INFORMATION
BIO
Dr. Brian Detlor is Professor and Area Chair (Information Systems) at the DeGroote School of Business and Vice-Chair of the McMaster Research Ethics Board. His current research investigates the efficacy of digital literacy training programs offered by community organizations, such as public libraries and social service agencies. His research seeks to explore ways to enhance the digital literacy skills and online mobility of older adults.
JOURNAL PUBLICATIONS
July 2023
Exploring The Digital Literacy Needs And Training Preferences Of Older Adults Living In Affordable Housing
JOURNAL : JOURNAL OF TECHNOLOGY IN HUMAN SERVICES
CONTRIBUTORS: Kaitlin wynia Baluk, Brian Detlor, , Carmela Alfaro-laganse
January 2023
Towards A Contingency Model Of Knowledge Sharing: Interaction Between Social Capital And Social Exchange Theories
JOURNAL : KNOWLEDGE MANAGEMENT RESEARCH & PRACTICE
CONTRIBUTORS: Li Zhao, Brian Detlor
October 2022
Community?led Digital Literacy Training: Toward A Conceptual Framework
JOURNAL : JOURNAL OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Brian Detlor, Heidi Julien, , Alexander Serenko
October 2022
Everyday Information Behavior Of Marginalized Communities In The Global South: Informal Transportation As Example
JOURNAL : PROCEEDINGS OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Ina Fourie, Naresh k Agarwal, Diane h Sonnenwald, Heidi Julien, Abebe Rorissa, Brian Detlor
June 2022
The Power Of Stories For Impression Management: Evidence From A City Cultural Digital Storytelling Initiative
JOURNAL : INFORMATION TECHNOLOGY AND PEOPLE
CONTRIBUTORS: Fariba Nosrati, Brian Detlor
January 2022
Digital Literacy Training In Canada, Part 2: Defining And Measuring Success
JOURNAL : THE LIBRARY QUARTERLY
CONTRIBUTORS: Heidi Julien, David Gerstle, Brian Detlor, , Alexander Serenko
September 2021
Social Work Digital Storytelling Project: Digital Literacy, Digital Storytelling, And The Makerspace
JOURNAL : RESEARCH ON SOCIAL WORK PRACTICE
CONTRIBUTORS: , Brian Detlor
November 2020
Understanding Digital Literacy Training Success: An Exploration Across Canada
JOURNAL : PROCEEDINGS OF THE ANNUAL CONFERENCE OF CAIS / ACTES DU CONGRèS ANNUEL DE L ACSI
CONTRIBUTORS: Brian Detlor, Heidi Julien
October 2020
Success Factors Affecting Digital Literacy Training Initiatives Led By Local Community Organizations
JOURNAL : PROCEEDINGS OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Brian Detlor, Heidi Julien
October 2019
Digitization & Challenges To Democracy
CONTRIBUTORS: Sara Bannerman, Tony Porter, , , Brian Budd, Liam Midzain-gobin, Nicole Goodman, Devin Ouellette, Sarah Shoker, Nowrin Tabassum, , Marcel Goguen, Brian Detlor, Brian Detlor, Dominik Stecula, Ameil Joseph, , Angela Orasch
January 2019
The Efficacy Of Digital Literacy Training Initiatives Led By Local Community Organizations
JOURNAL : PROCEEDINGS OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Brian Detlor, Mona Nasery, Heidi Julien
September 2018
Connecting People With City Cultural Heritage Through Proximity-based Digital Storytelling
JOURNAL : JOURNAL OF LIBRARIANSHIP AND INFORMATION SCIENCE
CONTRIBUTORS: Fariba Nosrati, Claudia Crippa, Brian Detlor
August 2018
The Use Of Ibeacon Proximity-based Technologies By Libraries To Foster City Cultural Heritage
JOURNAL : PROCEEDINGS OF THE ANNUAL CONFERENCE OF CAIS / ACTES DU CONGRèS ANNUEL DE L ACSI
CONTRIBUTORS: Fariba Nosrati, Claudi Crippa, Brian Detlor
August 2018
The Role Of Media On User Satisfaction With City Cultural Digital Stories: A Case Study
JOURNAL : AMCIS 2018 PROCEEDINGS
CONTRIBUTORS: Fariba Nosrati, Brian Detlor
January 2017
Connecting People With Their Communities Through Proximity?based Digital Storytelling
JOURNAL : PROCEEDINGS OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Brian Detlor, Fariba Nosrati, Claudia Crippa
November 2016
Digital Storytelling: An Opportunity For Libraries To Engage And Lead The Community
JOURNAL : PROCEEDINGS OF THE ANNUAL CONFERENCE OF CAIS / ACTES DU CONGRèS ANNUEL DE L ACSI
CONTRIBUTORS: Brian Detlor, Maureen Hupfer,
January 2016
Sharing Knowledge In Social Q&a Sites: The Unintended Consequences Of Extrinsic Motivation
JOURNAL : JOURNAL OF MANAGEMENT INFORMATION SYSTEMS
CONTRIBUTORS: Li Zhao, Brian Detlor, Catherine Connelly
2016
Digital Storytelling And Memory Institutions: A Case Study Using Activity Theory
JOURNAL : PROCEEDINGS OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Brian Detlor, Maureen Hupfer,
October 2015
The Satisfaction And Use Of Research Ethics Board Information Systems In Canada
JOURNAL : JOURNAL OF EMPIRICAL RESEARCH ON HUMAN RESEARCH ETHICS
CONTRIBUTORS: Brian Detlor,
September 2015
Getting More Value From The Libqual+® Survey: The Merits Of Qualitative Analysis And Importance-satisfaction Matrices In Assessing Library Patron Comments
JOURNAL : COLLEGE & RESEARCH LIBRARIES
CONTRIBUTORS: Brian Detlor, Kathryn Ball
January 2015
Promoting Academic Library Research Through The “faculty-member-in-residence” Program
JOURNAL : THE JOURNAL OF ACADEMIC LIBRARIANSHIP
CONTRIBUTORS: Brian Detlor, Vivian Lewis
August 2014
Business Process Redesign Project Success: The Role Of Socio-technical Theory
JOURNAL : BUSINESS PROCESS MANAGEMENT JOURNAL
CONTRIBUTORS: Junlian Xiang, Norman Archer, Brian Detlor
October 2013
The Effects Of Information Literacy Instruction On Business Students
JOURNAL : PROCEEDINGS OF THE ANNUAL CONFERENCE OF CAIS / ACTES DU CONGRèS ANNUEL DE L ACSI
CONTRIBUTORS: Brian Detlor, Lorne Booker, Heidi Julien, Alexander Serenko
October 2013
Information Literacy Learning Outcomes: Critical Factors In The Learning Environment
JOURNAL : PROCEEDINGS OF THE ANNUAL CONFERENCE OF CAIS / ACTES DU CONGRèS ANNUEL DE L ACSI
CONTRIBUTORS: Heidi Julien, Brian Detlor, Alexander Serenko, Rebekah Willson, Maegan Lavallee
July 2013
Information Literacy In The Business School Context: A Story Of Complexity And Success
CONTRIBUTORS: Heidi Julien, Brian Detlor, Alexander Serenko
January 2013
Information Quality And Community Municipal Portal Use
JOURNAL : GOVERNMENT INFORMATION QUARTERLY
CONTRIBUTORS: Brian Detlor, Maureen Hupfer, Umar Ruhi, Li Zhao
December 2012
Factors Affecting The Adoption Of Online Library Resources By Business Students
JOURNAL : JOURNAL OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Lorne d Booker, Brian Detlor, Alexander Serenko
September 2012
Student Perceptions Of Information Literacy Instruction: The Importance Of Active Learning
JOURNAL : EDUCATION FOR INFORMATION
CONTRIBUTORS: Brian Detlor, Lorne Booker, Alexander Serenko, Heidi Julien
April 2012
A Model Of Student Learning Outcomes Of Information Literacy Instruction In A Business School
JOURNAL : JOURNAL OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Alexander Serenko, Brian Detlor, Heidi Julien, Lorne d Booker
November 2011
Dancing With Digital Natives: Staying In Step With The Generation That's Transforming The Way Business Is Done
JOURNAL : JOURNAL OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Brian Detlor
October 2011
Preparing Tomorrow's Decision Makers: Learning Environments And Outcomes Of Information Literacy Instruction In Business Schools
JOURNAL : JOURNAL OF BUSINESS & FINANCE LIBRARIANSHIP
CONTRIBUTORS: Heidi Julien, Brian Detlor, Alexander Serenko, Rebekah Willson, Maegen Lavallee
March 2011
Learning Outcomes Of Information Literacy Instruction At Business Schools
JOURNAL : JOURNAL OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Brian Detlor, Heidi Julien, Rebekah Willson, Alexander Serenko, Maegen Lavallee
February 2011
Special Section Editorial
JOURNAL : INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT
CONTRIBUTORS: Brian Detlor, Chu wei Choo
2010
Internal Factors Affecting The Adoption And Use Of Government Websites
JOURNAL : ELECTRONIC GOVERNMENT AN INTERNATIONAL JOURNAL
CONTRIBUTORS: Brian Detlor, Maureen Hupfer, Umar Ruhi
2009
Information Seeking And Use In Diverse Organizational Contexts
JOURNAL : PROCEEDINGS OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Brian Detlor, Chun wei Choo, Maureen Mackenzie, Don Turnbull, Matt Ratto
2009
Sex, Gender And Self-concept: Predicting Web Shopping Site Design Preferences
JOURNAL : INTERNATIONAL JOURNAL OF ELECTRONIC BUSINESS
CONTRIBUTORS: Maureen Hupfer, Brian Detlor
October 2008
The Complexity And Value Of Managing In The Digital Environment
JOURNAL : PROCEEDINGS OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Brian Detlor, Don Turnbull, Maureen Mackenzie, James p Smith
March 2008
Information Culture And Information Use: An Exploratory Study Of Three Organizations
JOURNAL : JOURNAL OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Chun wei Choo, Pierrette Bergeron, Brian Detlor, Lorna Heaton
2008
The Google Online Marketing Challenge: A Multi?disciplinary Global Teaching And Learning Initiative Using Sponsored Search
JOURNAL : PROCEEDINGS OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Bernard j Jansen, Mark a Rosso, Dan Russell, Brian Detlor
October 2007
Information Behavior Realities In Organizations
JOURNAL : PROCEEDINGS OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Brian Detlor, Chun wei Choo, Pierrette Bergeron, Lorna Heaton
June 2007
Beyond Gender Differences: Self-concept Orientation And Relationship-building Applications On The Internet
JOURNAL : JOURNAL OF BUSINESS RESEARCH
CONTRIBUTORS: Maureen Hupfer, Brian Detlor
March 2007
End-user Adoption Of Animated Interface Agentsin Everyday Work Applications
JOURNAL : BEHAVIOUR AND INFORMATION TECHNOLOGY
CONTRIBUTORS: Alexander Serenko, Nick Bontis, Brian Detlor
2007
Building Government Portals That Work: Guiding Principles From Community Informatics
JOURNAL : INTERNATIONAL JOURNAL OF ELECTRONIC BUSINESS
CONTRIBUTORS: Umar Ruhi, Paul Takala, Brian Detlor, Maureen Hupfer
December 2006
Working With Information: Information Management And Culture In A Professional Services Organization
JOURNAL : JOURNAL OF INFORMATION SCIENCE
CONTRIBUTORS: Chun wei Choo, Colin Furness, Scott Paquette, Herman Van den berg, Brian Detlor, Pierrette Bergeron, Lorna Heaton
October 2006
Knowledge Management Practices In Organizations Undergoing Fundamental Change
JOURNAL : PROCEEDINGS OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Bill Edgar, Brian Detlor, Maureen Mackenzie, Don Turnbull
October 2006
Investigating The Determinants Of Satisfaction And Usage Of Mobile It Services In Four Countries
JOURNAL : JOURNAL OF GLOBAL INFORMATION TECHNOLOGY MANAGEMENT
CONTRIBUTORS: Ofir Turel, Alexander Serenko, Brian Detlor, Mikael Collan, Inwoo Nam, Jussi Puhakainen
June 2006
Gender And Web Information Seeking: A Self?concept Orientation Model
JOURNAL : JOURNAL OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Maureen Hupfer, Brian Detlor
May 2006
Academic Library Web Sites: Current Practice And Future Directions
JOURNAL : THE JOURNAL OF ACADEMIC LIBRARIANSHIP
CONTRIBUTORS: Brian Detlor, Vivian Lewis
October 2004
Intelligent Agents As Innovations
JOURNAL : AI & SOCIETY
CONTRIBUTORS: Alexander Serenko, Brian Detlor
September 2003
Agent Toolkit Satisfaction And Use In Higher Education
JOURNAL : JOURNAL OF COMPUTING IN HIGHER EDUCATION
CONTRIBUTORS: Alexander Serenko, Brian Detlor
April 2003
Internet?based Information Systems Use In Organizations: An Information Studies Perspective
JOURNAL : INFORMATION SYSTEMS JOURNAL
CONTRIBUTORS: Brian Detlor
December 2002
Web Information Seeking And Retrieval In Digital Library Contexts: Towards An Intelligent Agent Solution
JOURNAL : ONLINE INFORMATION REVIEW
CONTRIBUTORS: Brian Detlor, Clément Arsenault
July 2002
Agent Toolkits: A General Overview Of The Market And An Assessment Of Instructor Satisfaction With Utilizing Toolkits In The Classroom
CONTRIBUTORS: Alexander Serenko, Brian Detlor, University michael g degroote school of business Mcmaster
October 2001
The Influence Of Information Ecology On E?commerce Initiatives
JOURNAL : INTERNET RESEARCH
CONTRIBUTORS: Brian Detlor
April 2000
The Corporate Portal As Information Infrastructure: Towards A Framework For Portal Design
JOURNAL : INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT
CONTRIBUTORS: Brian Detlor
November 1999
Leveraging The Corporate Library Through Web User Training
JOURNAL : LIBRARY MANAGEMENT
CONTRIBUTORS: Brian Detlor
January 1999
Information Design: The Knowledge Architect's Toolkit.
JOURNAL : KNOWLEDGE ORGANIZATION
CONTRIBUTORS: Brian DetlorDigital Literacy Training For Canadians. Part I: “it’s Just Core Public Works”
CONTRIBUTORS: , H Julien, Brian Detlor, Brian Detlor, A Serenko“because I’m Old”: The Role Of Ageism In Older Adults’ Experiences Of Digital Literacy Training In Public Libraries
JOURNAL : CANADIAN JOURNAL OF COMMUNICATION
CONTRIBUTORS: , , Brian Detlor, H Julien, D Gerstle, A SerenkoIntelligent Mobile Crisis Response Systems
JOURNAL : COMMUN. ACM
CONTRIBUTORS: Yufei Yuan, Brian DetlorUsers And Usage Of Community Portals: The Myhamilton. Ca Experience
CONTRIBUTORS: Brian Detlor, Maureen Hupfer, Umar Ruhi, Paul TakalaTips For Tracking Web Information Seeking Behavior
JOURNAL : HANDBOOK OF RESEARCH ON WEB LOG ANALYSIS
CONTRIBUTORS: Brian Detlor, Maureen Hupfer, Umar RuhiUser Adoption Of Interface Agents For Electronic Mail /
CONTRIBUTORS: Alexander Serenko, Brian Detlor, Michael G degroote school of businessManaging In The Digital Environment: The Case Of Myhamilton.ca
JOURNAL : BULLETIN OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Brian Detlor, Paul Takala, Umar Ruhi, Maureen HupferFostering Robust Library Portals: An Assessment Of The Mcmaster University Library Gateway
CONTRIBUTORS: Brian DetlorPre-purchase Online Information Seeking: Search Versus Browse.
JOURNAL : J. ELECTRON. COMMERCE RES.
CONTRIBUTORS: Brian Detlor, Susan Sproule, Chris GuptaThe Effect Of Knowledge Management Context On Knowledge Management Practices: An Empirical Investigation
JOURNAL : THE ELECTRONIC JOURNAL OF KNOWLEDGE MANAGEMENT VOLUME
CONTRIBUTORS: Brian Detlor, Umar Ruhi, Ofir Turel, Pierrette Bergeron, Chun Choo, Lorna Heaton, Scott PaquetteUtilizing Web Information Systems For Organizational Knowledge Work: An Investigation Of The Information Ecology And Information Behaviors Of Users In A Telecommunications Company
CONTRIBUTORS: Brian DetlorViewpoint: Information Management
JOURNAL : INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT: THE JOURNAL FOR INFORMATION PROFESSIONALS
CONTRIBUTORS: Brian DetlorOTHER PUBLICATIONS
July 2021
Digital Storytelling: An Augmented Reality Approach For Historical Archives
CONFERENCE : INTERNATIONAL CONFERENCE ON EDUCATION AND NEW LEARNING TECHNOLOGIES
CONTRIBUTORS: , Michael Egan, Brian Detlor, Maureen Hupfer, Daven Bigelow, Rehan Theiveehathasan, Simon Ma, Calvin Hillis
October 2020
Local Community Digital Literacy Training
CONTRIBUTORS: Brian Detlor, Heidi Julien, Rose tara La, Alexander Serenko
October 2020
Local Community Digital Literacy Training
CONTRIBUTORS: Brian Detlor, Heidi Julien, Rose tara La, Alexander Serenko, Digital transformation research centre mdtrc Mcmaster
January 2020
Power Of Stories In Transferring Information: Evidence From A Digital Storytelling Initiative
CONFERENCE : 26TH AMERICAS CONFERENCE ON INFORMATION SYSTEMS, AMCIS 2020
CONTRIBUTORS: F Nosrati, Brian Detlor
2018
The Role Of Media On User Satisfaction With City Cultural Digital Stories: A Case Study Emergent Research Forum (erf)
CONFERENCE : AMCIS 2018 PROCEEDINGS
CONTRIBUTORS: Fariba Nosrati, Brian Detlor
April 2017
Digital Storytelling And City Cultural Organizations
CONTRIBUTORS: Brian Detlor, Digital transformation research centre mdtrc Mcmaster
December 2012
Factors Affecting The Adoption Of Online Library Resources By Business Students
CONFERENCE : 18TH AMERICAS CONFERENCE ON INFORMATION SYSTEMS 2012, AMCIS 2012
CONTRIBUTORS: Ld Booker, Brian Detlor, A Serenko
December 2010
An Empirical Investigation Of Student Learning Outcomes Of Information Literacy Instruction In A Business School
CONFERENCE : ACIS 2010 PROCEEDINGS - 21ST AUSTRALASIAN CONFERENCE ON INFORMATION SYSTEMS
CONTRIBUTORS: A Serenko, Brian Detlor, H Julien, L Booker
January 2009
A Citizen-centric Framework For E-government Services Use
CONFERENCE : PROCEEDINGS OF 5TH INTERNATIONAL CONFERENCE ON E-GOVERNMENT, ICEG 2009
CONTRIBUTORS: Brian Detlor, Maureen Hupfer, U Ruhi, L Zhao
January 2009
Online Information Seeking: Understanding Individual Differences And Search Contexts
CONFERENCE : 15TH AMERICAS CONFERENCE ON INFORMATION SYSTEMS 2009, AMCIS 2009
CONTRIBUTORS: Maureen Hupfer, Brian Detlor, E Toms, V Trifts
January 2009
Successful Community Municipal Portal Diffusion: Internal Government Factors And Individual Perceptions
CONFERENCE : 15TH AMERICAS CONFERENCE ON INFORMATION SYSTEMS 2009, AMCIS 2009
CONTRIBUTORS: Brian Detlor, Maureen Hupfer, L Zhao, U Ruhi
2009
Outcomes Of Information Literacy Instruction For Undergraduate Business Students
CONFERENCE : PROCEEDINGS OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Heidi Julien, Brian Detlor, Alexander Serenko, Rebekah Willson, Maegen Lavallee
2007
Message From The Chairs
OTHER : 8TH WORLD CONGRESS ON THE MANAGEMENT OF E-BUSINESS, WCMEB 2007 - CONFERENCE PROCEEDINGS
CONTRIBUTORS: Khaled s Hassanein, Milena Head, Brian Detlor
September 2005
Library Portals: The Impact Of The Library Information Environment On Information Seeking Success
CONFERENCE : PROCEEDINGS OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY
CONTRIBUTORS: Brian Detlor, Vivian Lewis
January 2004
Tailoring The Design Of Web Shopping Sites For Both Product Browsing & Product Searching
CONFERENCE : ADVANCES IN CONSUMER RESEARCH, VOLUME XXXI
CONTRIBUTORS: A Harold, Brian Detlor, Be Kahn, Mf Luce
January 2002
Towards A Framework For Government Portal Design
CONTRIBUTORS: Åke Grönlund, Brian Detlor, Kim Finn
January 2002
An Informational Perspective Towards Knowledge Work
CONTRIBUTORS: Don White, Brian Detlor
February 2000
Information Seeking On The Web: An Integrated Model Of Browsing And Searching
CONFERENCE : FIRST MONDAY
CONTRIBUTORS: Chun wei Choo, Brian Detlor, Dan Turnbull
January 2000
Working The Web: An Empirical Model Of Web Use
CONFERENCE : PROCEEDINGS OF THE HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES
CONTRIBUTORS: Cw Choo, Brian Detlor, D Turnbull
January 1998
Basing Intranet Design On The Organizational Information Environment And User Information Behaviour
CONFERENCE : INFORMATION SCIENCE AT THE DAWN OF THE NEXT MILLENNIUM
CONTRIBUTORS: Brian Detlor, Eg Toms, Dg Campbell, J Dunn
January 1998
A Behavioral Model Of Information Seeking On The Web - Preliminary Results Of A Study Of How Managers And It Specialists Use The Web
CONFERENCE : PROCEEDINGS OF THE ASIS ANNUAL MEETING
CONTRIBUTORS: Cw Choo, Brian Detlor, D Turnbull
January 1998