RESEARCH NEWS
December 14th, 2018
DeGroote’s Erin Reid is flipping gender-based research on its head
Reid is studying “time policing” or how employers and colleagues monitor men and women’s time differently in the workplace.
July 18th, 2018
Employees deserve to be treated with civility and dignity in the workplace, says DeGroote’s Aaron Schat
Schat, an expert in industrial-organizational psychology, knows how much aggression and incivility customer service workers face.
May 2nd, 2018
Show me, don’t tell me: Why some franchisors are more open about their financial performance
Companies that disclose financial reports to a prospective franchisee are often a high-quality investment, DeGroote researchers have found.
April 17th, 2018
Fair play: Doing right by employees ultimately pays off, according to Isik Zeytinoglu
Isik Zeytinoglu’s research shows that being supportive of workers makes them healthier, more productive, and more likely to stick around.
March 9th, 2018
The power of points: Alina Nastasoiu says some consumers value loyalty points more than regular currency
Nastasoiu: “I think this speaks to ... our strong desire to keep our options open.”
February 20th, 2018
Why even bother trying? François Neville unpacks why some minority groups won’t seek business loans
François Neville: "Overall, there is a disconnect that needs to be addressed."
February 8th, 2018
Is the customer always right? Aaron Schat looks at workplace aggression and revenge behaviours
Because the service industry is often tilted in favour of the customer, Schat says so-called “revenge” on the customer is covert.
January 22nd, 2018
Divergent in the workplace: Maggie Cheng looks at what pop culture can teach us about hiring
Maggie Cheng: "Are we attempting to differentiate employees based on stereotypes so that we can control them?"
January 17th, 2018
Flash sale: Sourav Ray examines the ups and downs of pricing on everyday electronics
Sourav Ray: "I study how prices change, and that is always a hot topic with the public."