August 8th, 2023

In The News: Why Canadians are Still Stuck on Hold Despite Rise of Automated Customer Service

Assistant Professor Sean O'Brady talks about the challenges of increasing chatbot use in replacing human customer service with CBC News.

August 1st, 2023

In the News: X Under Fire for Hate

Associate professor Goran Calic comments on a CTV News story about the social platform X, formerly known as Twitter.

Bored woman sitting in meeting room with her colleagues

July 17th, 2023

In the News: Are Unproductive Business Team Meetings Taking Over Your Calendar?

In this Toronto Star article, Catherine Connelly explains how ineffective team meetings can lower employee morale and cost companies money.

July 11th, 2023

In the News: The Ethical Values and Behaviours of CEOs Play a Crucial Role in Attracting New Talent

Research by Associate Professor Meena Andiappan shows CEOs who demonstrate ethical leadership can help their company attract top candidates.

July 7th, 2023

In the News: Meta Launches Threads App as it Looks to Take on Twitter

DeGroote associate professor Goran Calic speaks to CTV News, CP24 and CHCH about Meta's new Threads app.

July 5th, 2023

In the News: Canadian Annuity Prices Show Asymmetrical Response to Interest Rate Shifts

Finance professor Narat Charupat's latest research on the efficiency of the Canadian annuity market is featured in Benefits Canada.

Social media on display with fake news and hoax information. Searching on tablet, pad, phone or smartphone screen in hand. Abstract concept of news titles broadcasting 3d illustration.

June 20th, 2023

In the News: Identifying fake news requires actively open-minded thinking

A recent paper by co-author Khaled Hassanein is featured in The Suburban and provides insight into why people fail to identify fake news.

McMaster University

June 6th, 2023

Mid-Sized University. Out-Sized Impact.

McMaster ranks 33rd in the world for global impact in this year’s THE Impact Rankings, and DeGroote research is contributing to this impact.

June 2nd, 2023

In the News: Even High-Wage Temporary Foreign Workers are at Risk of Exploitation

Catherine Connelly wrote an op-ed for The Hill Times that explains why high-wage TFWs are frequently overlooked but still need protections.