Health Policy and Management
This multi-disciplinary area within the business school brings together faculty from divergent backgrounds ranging from economics and marketing to political science and business strategy. These faculty members all have interest and experience in management issues as they pertain to policy, funding, and organization and delivery of health care services. Faculty expertise includes: health policy analysis; design, delivery and economic evaluation of health services and programs; consumer behaviour; marketing; governance; and strategic management in for profit and not for profit organizations in the health sector.
Courses offered by area faculty provide support to a wide range of academic programs in addition to the MBA program, including several collaborative graduate programs (e.g. Global Health, eHealth, and Health Management). Courses typically blend theoretical rigor and practical application as our faculty has extensive real world experience in working for government, non-profit organizations, and private sector industries.
Faculty
MAUREEN HUPFER
Associate Professor
Dr. Hupfer’s research interests include gender, self-concept and information processing, visual imagery in advertising, and marketing history. She teaches courses in Consumer Behaviour and...
CHRISTOPHER LONGO
Associate Professor
Dr. Longo has over 25 years’ experience in clinical research, economic evaluation and access strategies for pharmaceuticals. He has published clinical, economic, and policy research in a number...
GILLIAN MARY MULVALE
Associate Professor
Dr. Gillian Mulvale is Associate Professor of Health Policy and Management at the DeGroote School of Business at McMaster University. She is a member of the Centre for Health Economics and Policy...
GLEN RANDALL
Associate Professor
Professor Randall specializes in health policy and strategic management. He has more than twenty years of experience working with leaders in government, regulatory agencies and health care...
PATRICIA WAKEFIELD
Associate Professor
Professor Wakefield’s research interests include: consumer information search; decision making and coping; marketing and service delivery in health care; supportive care for patients; teams and...
MANAF ZARGOUSH
Assistant Professor
Dr. Manaf Zargoush is an assistant professor of Health Policy & Management at the DeGroote School of Business, McMaster University. He holds Ph.D. in Healthcare Operations and Information...
Publications
JOURNAL PUBLICATIONS
June 2019
Integrating Early Palliative Care Into Routine Practice For Patients With Cancer: A Mixed Methods Evaluation Of The INTEGRATE Project
JOURNAL : PSYCHO-ONCOLOGY
CONTRIBUTORS: Jenna M Evans, Marnie Mackinnon, Jose Pereira, Craig C Earle, Bruno Gagnon, Erin Arthurs, Sharon Gradin, Sandy Buchman, Frances C Wright
July 2019
Lost In Transition Or Translation? Care Philosophies And Transitions Between Child And Youth And Adult Mental Health Services: A Systematic Review
JOURNAL : JOURNAL OF MENTAL HEALTH
CONTRIBUTORS: Gillian M Mulvale, Tram D Nguyen, Ashleigh M Miatello, Mark G Embrett, Patricia A Wakefield, Glen E Randall
January 2019
Co-designing Services For Youth With Mental Health Issues: Novel Elicitation Approaches
JOURNAL : INTERNATIONAL JOURNAL OF QUALITATIVE METHODS
CONTRIBUTORS: Gillian Mulvale, Sandra Moll, Ashleigh Miatello, Louise Murray-leung, Karlie Rogerson, Roberto B Sassi
March 2019
Integrating Mental Health Peer Support In Clinical Settings: Lessons From Canada And Norway
JOURNAL : HEALTHCARE MANAGEMENT FORUM
CONTRIBUTORS: Gillian Mulvale, Fiona Wilson, Shaleen Jones, Jenn Green, Karl-johan Johansen, Ian Arnold, Nick Kates
June 2019
Codesigning Health And Other Public Services With Vulnerable And Disadvantaged Populations: Insights From An International Collaboration
JOURNAL : HEALTH EXPECTATIONS
CONTRIBUTORS: Gillian Mulvale, Sandra Moll, Ashleigh Miatello, Glenn Robert, Michael Larkin, Victoria J Palmer, Alicia Powell, Chelsea Gable, Melissa Girling
August 2019
Communicating With The Agentic Woman And The Communal Man: Are Stereotypic Advertising Appeals Still Relevant?
JOURNAL : ACADEMY OF MARKETING SCIENCE REVIEW
CONTRIBUTORS: Maureen Hupfer
February 2018
‘Complexity-compatible’ Policy For Integrated Care? Lessons From The Implementation Of Ontario's Health Links
JOURNAL : SOCIAL SCIENCE & MEDICINE
CONTRIBUTORS: Agnes Grudniewicz, Tim Tenbensel, Jenna M Evans, Carolyn Steele Gray, G Ross Baker, Walter P Wodchis
September 2018
Exploring The Impact Of Out-of-pocket Costs On The Quality Of Life Of Canadian Cancer Patients
JOURNAL : JOURNAL OF PSYCHOSOCIAL ONCOLOGY
CONTRIBUTORS: Margaret Fitch, Christopher J Longo
December 2018
Physician Perspectives On Choosing Wisely Canada As An Approach To Reduce Unnecessary Medical Care: A Qualitative Study
JOURNAL : HEALTH RESEARCH POLICY AND SYSTEMS
CONTRIBUTORS: Mark Embrett, Glen E Randall
December 2018
Co-designing For Quality: Creating A User-driven Tool To Improve Quality In Youth Mental Health Services
JOURNAL : HEALTH EXPECTATIONS
CONTRIBUTORS: Christina L Hackett, Gillian Mulvale, Ashleigh Miatello
December 2018
Standardising Costs Or Standardising Care? Qualitative Evaluation Of The Implementation And Impact Of A Hospital Funding Reform In Ontario, Canada
JOURNAL : HEALTH RESEARCH POLICY AND SYSTEMS
CONTRIBUTORS: Karen S Palmer, Adalsteinn D Brown, Jenna M Evans, Husayn Marani, Kirstie K Russell, Danielle Martin, Noah M Ivers
September 2018
Trial And Error, Together: Divergent Thinking And Collective Learning In The Implementation Of Integrated Care Networks
JOURNAL : INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES
CONTRIBUTORS: Jenna M Evans, Agnes Grudniewicz, Peter Tsasis
September 2018
Les Essais Et Erreurs, Ensemble : La Pensée Divergente Et L’apprentissage Collectif Dans La Mise En œuvre Des Réseaux Intégrés De Soins
JOURNAL : REVUE INTERNATIONALE DES SCIENCES ADMINISTRATIVES
CONTRIBUTORS: Jenna M Evans, Peter Tsasis, Agnes Grudniewicz
December 2018
Bridging Silos: Delivering Integrated Care To Patients With Cancer In Ontario, Canada
JOURNAL : PSYCHO-ONCOLOGY
CONTRIBUTORS: Sandy Buchman, Jenna M Evans, Marnie Mackinnon, Sharon Gradin, Frances C Wright
January 2018
Qualitative Analysis Of The Dynamics Of Policy Design And Implementation In Hospital Funding Reform
JOURNAL : PLOS ONE
CONTRIBUTORS: Karen S Palmer, Adalsteinn D Brown, Jenna M Evans, Husayn Marani, Kirstie K Russell, Danielle Martin, Noah M Ivers
March 2018
The Economic Burden Of Bladder Cancer Due To Occupational Exposure
JOURNAL : JOURNAL OF OCCUPATIONAL AND ENVIRONMENTAL MEDICINE
CONTRIBUTORS: Young Long Jung, Emile Tompa, Christopher Longo, Christina Kalcevich, Joanne Kim, Chaojie Song, Paul Demers
January 2018
Feasibility Of Assessing Patient Health Benefits And Incurred Costs Resulting From Early Dysphagia Intervention During And Immediately After Chemoradiotherapy For Head-and-neck Cancer
JOURNAL : CURRENT ONCOLOGY
CONTRIBUTORS: R Martino, J Ringash, L Durkin, E Greco, S Hui Huang, W Xu, Cj Longo
February 2018
Seeking Accountable Health Care Through Measurement
JOURNAL : JOURNAL OF PUBLIC AND NONPROFIT SERVICES
CONTRIBUTORS: G Randall, B Eberlein, A Barrows
March 2018
Correction: Qualitative Analysis Of The Dynamics Of Policy Design And Implementation In Hospital Funding Reform
JOURNAL : PLOS ONE
CONTRIBUTORS: Karen S Palmer, Adalsteinn D Brown, Jenna M Evans, Husayn Marani, Kirstie K Russell, Danielle Martin, Noah M Ivers
December 2018
Designing Risk-Adjusted Therapy For Patients With Hypertension
JOURNAL : PRODUCTION AND OPERATIONS MANAGEMENT
CONTRIBUTORS: Manaf Zargoush, Mehmet Gümü?, Vedat Verter, Stella S Daskalopoulou
July 2017
Can Complexity Dynamics Be Harnessed To Improve Integration Of Care? The Implementation Of The Health Links In Ontario, Canada
JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Agnes Grudniewicz, Tim Tenbensel, Jenna M Evans, Carolyn Steele Gray, Walter P Wodchis, G Ross Baker
December 2017
Organizational Knowledge And Capabilities In Healthcare: Deconstructing And Integrating Diverse Perspectives
JOURNAL : SAGE OPEN MEDICINE
CONTRIBUTORS: Jenna M Evans, Adalsteinn Brown, G Ross Baker
November 2017
Genetic Non-discrimination Policy In Canada: Assessing Windows Of Opportunity For Policy Change
JOURNAL : HEALTHCARE MANAGEMENT FORUM
CONTRIBUTORS: Adriana V Caggiano, Said Y Al Kindi, Glen E Randall
November 2017
The Transition From Youth To Adult Mental Health Services And The Economic Impact On Youth And Their Families
JOURNAL : HEALTHCARE MANAGEMENT FORUM
CONTRIBUTORS: Christopher J Longo, Mark G Embrett, Gillian M Mulvale, Tram Nguyen, Glen E Randall
October 2017
Impact Of Information And Communication Technology On Interprofessional Collaboration For Chronic Disease Management: A Systematic Review
JOURNAL : JOURNAL OF HEALTH SERVICES RESEARCH & POLICY
CONTRIBUTORS: Diana Vania, Glen Randall, Gillian Mulvale
October 2017
Spotlight On Caroline Families First Wraparound Program: Lessons For Advancing Collaborative Family-Centred Care For Complex Child And Youth Mental Health
JOURNAL : CANADIAN JOURNAL OF COMMUNITY MENTAL HEALTH
CONTRIBUTORS: Brieanne Olibris, Gillian Mulvale, Soo Chan Carusone, Elizabeth Lin, Michelle Domonchuk-whalen, Kathleen Whittaker
December 2017
Teasing Apart “the Tangled Web” Of Influence Of Policy Dialogues: Lessons From A Case Study Of Dialogues About Healthcare Reform Options For Canada
JOURNAL : IMPLEMENTATION SCIENCE
CONTRIBUTORS: Gillian Mulvale, Samantha A Mcrae, Sandra Milicic
June 2017
Organizational Context Matters: A Research Toolkit For Conducting Standardized Case Studies Of Integrated Care Initiatives
JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Jenna M Evans, Agnes Grudniewicz, Carolyn Steele Gray, Walter P Wodchis, Peter Carswell, G Ross Baker
July 2017
Organizational Context And Capabilities For Integrating Care: A Framework For Improvement
JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Jenna M Evans, Agnes Grudniewicz, G Ross Baker, Walter P Wodchis
December 2017
The Rise And Fall Of Dental Therapy In Canada: A Policy Analysis And Assessment Of Equity Of Access To Oral Health Care For Inuit And First Nations Communities
JOURNAL : INTERNATIONAL JOURNAL FOR EQUITY IN HEALTH
CONTRIBUTORS: Victoria Leck, Glen E Randall
December 2017
Using Observed Sequence To Orient Causal Networks
JOURNAL : HEALTH CARE MANAGEMENT SCIENCE
CONTRIBUTORS: Farrokh Alemi, Manaf Zargoush, Jee Vang
May 2017
Preventing Youth From Falling Through The Cracks Between Child/Adolescent And Adult Mental Health Services: A Systematic Review Of Models Of Care
JOURNAL : COMMUNITY MENTAL HEALTH JOURNAL
CONTRIBUTORS: Tram Nguyen, Mark G Embrett, Gillian M Mulvale, Diana K Vania, Glen E Randall, Briano Direzze
February 2017
A Tale Of Two Health-Care Systems: Cost-Utility Analysis Of Open Carpal Tunnel Release In Canada And The United States
JOURNAL : PLASTIC SURGERY
CONTRIBUTORS: Kevin Cheung, Manraj N Kaur, Tyson Tolliver, Christopher J Longo, Nash H Naam, Achilles Thoma
May 2017
Public Health Policy In Support Of Insurance Coverage For Smoking Cessation Treatment
JOURNAL : HEALTHCARE POLICY | POLITIQUES DE SANTé
CONTRIBUTORS: Robert Schwartz, Farzana Haji, Alexey Babayan, Christopher Longo, Roberta Ferrence
March 2016
Effectiveness Of Health System Services And Programs For Youth To Adult Transitions In Mental Health Care: A Systematic Review Of Academic Literature
JOURNAL : ADMINISTRATION AND POLICY IN MENTAL HEALTH AND MENTAL HEALTH SERVICES RESEARCH
CONTRIBUTORS: Mark G Embrett, Glen E Randall, Christopher J Longo, Tram Nguyen, Gillian Mulvale
March 2016
A Scoping Review Of Evaluated Interventions Addressing Developmental Transitions For Youth With Mental Health Disorders
JOURNAL : CHILD: CARE, HEALTH AND DEVELOPMENT
CONTRIBUTORS: B Di Rezze, T Nguyen, G Mulvale, Cj Longo, Ge Randall
December 2016
Mandating Influenza Vaccinations For Health Care Workers: Analysing Opportunities For Policy Change Using Kingdon’s Agenda Setting Framework
JOURNAL : BMC HEALTH SERVICES RESEARCH
CONTRIBUTORS: Angela Jackson-lee, Glen E Randall
November 2016
Understanding The Full Breadth Of Cancer-related Patient Costs In Ontario: A Qualitative Exploration
JOURNAL : SUPPORTIVE CARE IN CANCER
CONTRIBUTORS: Christopher J Longo, Margaret Fitch, Michel Grignon, Alison Mcandrew
April 2016
Applying Experience-based Co-design With Vulnerable Populations: Lessons From A Systematic Review Of Methods To Involve Patients, Families And Service Providers In Child And Youth Mental Health Service Improvement
JOURNAL : PATIENT EXPERIENCE JOURNAL
CONTRIBUTORS: A Mulvale, A Miatello, C Hackett, G Mulvale
September 2016
Developing A Child And Youth Mental Health And Addictions Framework For Yukon As A Foundation For Policy Reform: Engaging Stakeholders Through A Policy And Research Partnership
JOURNAL : HEALTH REFORM OBSERVER - OBSERVATOIRE DES RéFORMES DE SANTé
CONTRIBUTORS: Gillian Mulvale, Stanley K Kutcher, Paddy Patricia Meade
December 2016
‘Gearing Up’ To Improve Interprofessional Collaboration In Primary Care: A Systematic Review And Conceptual Framework
JOURNAL : BMC FAMILY PRACTICE
CONTRIBUTORS: Gillian Mulvale, Mark Embrett, Shaghayegh Donya Razavi
June 2016
Comparative Effectiveness Of Phosphate Binders In Patients With Chronic Kidney Disease: A Systematic Review And Network Meta-Analysis
JOURNAL : PLOS ONE
CONTRIBUTORS: Nigar Sekercioglu, Lehana Thabane, Juan Pablo Díaz Martínez, Gihad Nesrallah, Christopher J Longo, Jason W Busse, Noori Akhtar-danesh, Arnav Agarwal, Reem Al-khalifah, Alfonso Iorio, Gordon H Guyatt
2016
Leading Integrated Health And Social Care Systems: Perspectives From Research And Practice.
JOURNAL : HEALTHC Q
CONTRIBUTORS: Jenna M Evans, Stacey Daub, Jodeme Goldhar, Anne Wojtak, Dipti Purbhoo
March 2016
Reframing The Challenges To Integrated Care: A Complex-adaptive Systems Perspective
JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Peter Tsasis, Jenna M Evans, Susan Owen
March 2016
Health Systems Integration: Competing Or Shared Mental Models?
JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Jenna M Evans
August 2016
Organizational Context And Capabilities For Integrating Care: A Framework For Improvement
JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Jenna M Evans, Agnes Grudniewicz, G Ross Baker, Walter P Wodchis
September 2016
A Multi-method Review Of Home-based Chemotherapy
JOURNAL : EUROPEAN JOURNAL OF CANCER CARE
CONTRIBUTORS: Jm Evans, M Qiu, M Mackinnon, E Green, K Peterson, L Kaizer
December 2016
Organizational Capabilities For Integrating Care
JOURNAL : EVALUATION & THE HEALTH PROFESSIONS
CONTRIBUTORS: Jenna M Evans, Agnes Grudniewicz, G Ross Baker, Walter P Wodchis
February 2016
Sequence Of Functional Loss And Recovery In Nursing Homes
JOURNAL : THE GERONTOLOGIST
CONTRIBUTORS: Cari R Levy, Manaf Zargoush, Allison E Williams, Arthur R Williams, Phan Giang, Janusz Wojtusiak, Raya E Kheirbek, Farrokh AlemiOTHER PUBLICATIONS
April 2019
Designing In Highly Contentious Areas: Perspectives On A Way Forward For Mental Healthcare Transformation
CONFERENCE : THE DESIGN JOURNAL
CONTRIBUTORS: Daniela Sangiorgi, Michelle Farr, Sarah Mcallister, Gillian Mulvale, Martha Sneyd, Josina Elizabeth Vink, Laura Warwick
June 2018
A Systematic Review Of Non-interventional Studies Reporting On Humanistic And Economic Burden Of Cognitive Decline In Multiple Sclerosis Patients Regardless Of Study Design
CONFERENCE : EUROPEAN JOURNAL OF NEUROLOGY
CONTRIBUTORS: C Wakeford, Bg Bereza, Cj Longo, Tr Einarson
October 2017
Operationalizing Patient-Centered Integrated Care: The Gap Between Discourse And Action
CONFERENCE : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Reham Abdelhalim, Agnes Grudniewicz, Jennifer Gutberg, Sobia Khan, Jenna Evans, Walter Wodchis
October 2017
Distributed Versus Centralized Leadership In The Implementation Of A Canadian Integrated Care Initiative
CONFERENCE : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Jennifer Gutberg, Reham Abdelhalim, Sobia Khan, Jenna Evans, Ross Baker, Walter Wodchis, Agnes Grudniewicz
October 2017
Understanding The Sustainability Of Cross-sectoral Care Coordination: An Exploration Of Two Approaches To Coordinating Mental And Physical Health Services
CONFERENCE : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Sobia Khan, Jennifer Gutberg, Reham Abdelhalim, Agnes Grudniewicz, Jenna Evans, Walter Wodchis
July 2017
Evaluating The ‘Health Links’: A Case Study Of The Role Of Organizational Factors In Integrating Care In Ontario, Canada
CONFERENCE : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Agnes Grudniewicz, Jennifer Gutberg, Kevin Walker, Reham Abdelhalim, Sobia Khan, Jenna Evans, Walter P Wodchis
March 2017
The Role Of Patient Experience In Health Policy Making: A Critical Interpretive Synthesis
CONFERENCE : JOURNAL OF MENTAL HEALTH POLICY AND ECONOMICS
CONTRIBUTORS: Ashleigh Miatello, Heather Bullock, Gillian Mulvale, John Lavis, Julia Abelson
March 2017
Using Experiences To Improve Transitions From Youth To Adult Mental Health Services: Understanding The Perspectives And Values Of Youth, Family Members And Service Providers For Improving Care Processes
CONFERENCE : JOURNAL OF MENTAL HEALTH POLICY AND ECONOMICS
CONTRIBUTORS: Ashleigh Miatello, Gillian Mulvale, Christina Roussakis
March 2017
Knowledge Mobilization And Mental Health Policy: Lessons From The Canadian Consensus Conference On The Mental Health Of Emerging Adults
CONFERENCE : JOURNAL OF MENTAL HEALTH POLICY AND ECONOMICS
CONTRIBUTORS: Gillian Mulvale, Christina Roussakis, Christopher Canning, Despina Papadodoulos, Francine Knoops
March 2017
Evaluating The Effectiveness And Social Return On Investment Of The Pine River Institute: An Intensive Mental Health And Addiction Program For Young People
CONFERENCE : JOURNAL OF MENTAL HEALTH POLICY AND ECONOMICS
CONTRIBUTORS: Christina L Hackett, Young Jung, Gillian Mulvale, Laura Mills, Vaughn Dowie
March 2017
Gathering Experience Data For Health Systems Improvement Using Apps: Lessons From The Development Of The Myexp Suite Of Apps
CONFERENCE : JOURNAL OF MENTAL HEALTH POLICY AND ECONOMICS
CONTRIBUTORS: Ashleigh M Miatello, Gillian Mulvale, Christina Hackett, Alison Mulvale, Christina Roussakis, Ashwin Kutty, Faten Alshazly
March 2017
Policy And Program Barriers And Facilitator To Advancing Collaborative Family-Centered Care For Complex Child And Youth Mental Health Across Multiple Organizations
CONFERENCE : JOURNAL OF MENTAL HEALTH POLICY AND ECONOMICS
CONTRIBUTORS: Gillian Mulvale, Brieanne Olibris, Soo Chan Carusone, Elizabeth Lin, Michelle Domonchuk-whalen, Kathleen Whittaker
March 2017
Canaries In The Coalmine: Quality And Safety In Child And Youth Mental Healthcare
CONFERENCE : JOURNAL OF MENTAL HEALTH POLICY AND ECONOMICS
CONTRIBUTORS: Christina L Hackett, Gillian Mulvale, Ashleigh Miatello
March 2016
Implementing A “Low-Rules” Provincial Integrated Care Initiative In Canada:The Role Of Environmental & Organizational Context
CONFERENCE : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Agnes Grudniewicz, Jenna M Evans, G Ross Baker, Walter P Wodchis
January 2016