Health Policy and Management

This multi-disciplinary area within the business school brings together faculty from divergent backgrounds ranging from economics and marketing to political science and business strategy. These faculty members all have interest and experience in management issues as they pertain to policy, funding, and organization and delivery of health care services. Faculty expertise includes: health policy analysis; design, delivery and economic evaluation of health services and programs; consumer behaviour; marketing; governance; and strategic management in for profit and not for profit organizations in the health sector.

Courses offered by area faculty provide support to a wide range of academic programs in addition to the MBA program, including several collaborative graduate programs (e.g. Global Health, eHealth, and Health Management). Courses typically blend theoretical rigor and practical application as our faculty has extensive real world experience in working for government, non-profit organizations, and private sector industries.

Faculty

Jenna Evans

JENNA EVANS

Assistant Professor

Dr. Evans uses qualitative and mixed methods to examine the determinants of health system performance and integrated care delivery. In particular, her work draws from multiple disciplines to...

Maureen Hupfer

MAUREEN HUPFER

Associate Professor

Dr. Hupfer’s research interests include gender, self-concept and information processing, visual imagery in advertising, and marketing history. She teaches courses in Consumer Behaviour and...

Christopher Longo

CHRISTOPHER LONGO

Associate Professor

Dr. Longo has over 25 years’ experience in clinical research, economic evaluation and access strategies for pharmaceuticals. He has published clinical, economic, and policy research in a number...

Gillian Mary Mulvale

GILLIAN MARY MULVALE

Associate Professor

Dr. Gillian Mulvale is Associate Professor of Health Policy and Management at the DeGroote School of Business at McMaster University. She is a member of the Centre for Health Economics and Policy...

Glen Randall

GLEN RANDALL

Associate Professor

Professor Randall specializes in health policy and strategic management. He has more than twenty years of experience working with leaders in government, regulatory agencies and health care...

Patricia Wakefield

PATRICIA WAKEFIELD

Associate Professor

Professor Wakefield’s research interests include: consumer information search; decision making and coping; marketing and service delivery in health care; supportive care for patients; teams and...

Manaf Zargoush

MANAF ZARGOUSH

Assistant Professor

Dr. Manaf Zargoush is an assistant professor of Health Policy & Management at the DeGroote School of Business, McMaster University. He holds Ph.D. in Healthcare Operations and Information...

Publications

JOURNAL PUBLICATIONS

September 2019

Protection Of Digital Health Information: Examining Guidance From The Physician Regulatory Colleges In Canada

JOURNAL : HEALTH INFORMATION MANAGEMENT JOURNAL
CONTRIBUTORS: Neil G Barr, Glen E Randall
January 2019

Co-designing Services For Youth With Mental Health Issues: Novel Elicitation Approaches

JOURNAL : INTERNATIONAL JOURNAL OF QUALITATIVE METHODS
CONTRIBUTORS: Gillian Mulvale, Sandra Moll, Ashleigh Miatello, Louise Murray-leung, Karlie Rogerson, Roberto B Sassi
March 2019

Integrating Mental Health Peer Support In Clinical Settings: Lessons From Canada And Norway

JOURNAL : HEALTHCARE MANAGEMENT FORUM
CONTRIBUTORS: Gillian Mulvale, Fiona Wilson, Shaleen Jones, Jenn Green, Karl-johan Johansen, Ian Arnold, Nick Kates
June 2019

Codesigning Health And Other Public Services With Vulnerable And Disadvantaged Populations: Insights From An International Collaboration

JOURNAL : HEALTH EXPECTATIONS
CONTRIBUTORS: Gillian Mulvale, Sandra Moll, Ashleigh Miatello, Glenn Robert, Michael Larkin, Victoria J Palmer, Alicia Powell, Chelsea Gable, Melissa Girling
August 2019

Communicating With The Agentic Woman And The Communal Man: Are Stereotypic Advertising Appeals Still Relevant?

JOURNAL : ACADEMY OF MARKETING SCIENCE REVIEW
CONTRIBUTORS: Maureen Hupfer
June 2019

Integrating Early Palliative Care Into Routine Practice For Patients With Cancer: A Mixed Methods Evaluation Of The INTEGRATE Project

JOURNAL : PSYCHO-ONCOLOGY
CONTRIBUTORS: Jenna M Evans, Marnie Mackinnon, Jose Pereira, Craig C Earle, Bruno Gagnon, Erin Arthurs, Sharon Gradin, Sandy Buchman, Frances C Wright
December 2018

Designing Risk-Adjusted Therapy For Patients With Hypertension

JOURNAL : PRODUCTION AND OPERATIONS MANAGEMENT
CONTRIBUTORS: Manaf Zargoush, Mehmet Gümü?, Vedat Verter, Stella S Daskalopoulou
March 2018

The Economic Burden Of Bladder Cancer Due To Occupational Exposure

JOURNAL : JOURNAL OF OCCUPATIONAL AND ENVIRONMENTAL MEDICINE
CONTRIBUTORS: Young Long Jung, Emile Tompa, Christopher Longo, Christina Kalcevich, Joanne Kim, Chaojie Song, Paul Demers
February 2018

Seeking Accountable Health Care Through Measurement

JOURNAL : JOURNAL OF PUBLIC AND NONPROFIT SERVICES
CONTRIBUTORS: G Randall, B Eberlein, A Barrows
December 2018

Bridging Silos: Delivering Integrated Care To Patients With Cancer In Ontario, Canada

JOURNAL : PSYCHO-ONCOLOGY
CONTRIBUTORS: Sandy Buchman, Jenna M Evans, Marnie Mackinnon, Sharon Gradin, Frances C Wright
January 2018

Qualitative Analysis Of The Dynamics Of Policy Design And Implementation In Hospital Funding Reform

JOURNAL : PLOS ONE
CONTRIBUTORS: Karen S Palmer, Adalsteinn D Brown, Jenna M Evans, Husayn Marani, Kirstie K Russell, Danielle Martin, Noah M Ivers
February 2018

‘Complexity-compatible’ Policy For Integrated Care? Lessons From The Implementation Of Ontario's Health Links

JOURNAL : SOCIAL SCIENCE & MEDICINE
CONTRIBUTORS: Agnes Grudniewicz, Tim Tenbensel, Jenna M Evans, Carolyn Steele Gray, G Ross Baker, Walter P Wodchis
March 2018

Correction: Qualitative Analysis Of The Dynamics Of Policy Design And Implementation In Hospital Funding Reform

JOURNAL : PLOS ONE
CONTRIBUTORS: Karen S Palmer, Adalsteinn D Brown, Jenna M Evans, Husayn Marani, Kirstie K Russell, Danielle Martin, Noah M Ivers
September 2018

Trial And Error, Together: Divergent Thinking And Collective Learning In The Implementation Of Integrated Care Networks

JOURNAL : INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES
CONTRIBUTORS: Jenna M Evans, Agnes Grudniewicz, Peter Tsasis
December 2018

Standardising Costs Or Standardising Care? Qualitative Evaluation Of The Implementation And Impact Of A Hospital Funding Reform In Ontario, Canada

JOURNAL : HEALTH RESEARCH POLICY AND SYSTEMS
CONTRIBUTORS: Karen S Palmer, Adalsteinn D Brown, Jenna M Evans, Husayn Marani, Kirstie K Russell, Danielle Martin, Noah M Ivers
December 2017

Using Observed Sequence To Orient Causal Networks

JOURNAL : HEALTH CARE MANAGEMENT SCIENCE
CONTRIBUTORS: Farrokh Alemi, Manaf Zargoush, Jee Vang
November 2017

The Transition From Youth To Adult Mental Health Services And The Economic Impact On Youth And Their Families

JOURNAL : HEALTHCARE MANAGEMENT FORUM
CONTRIBUTORS: Neil G Barr, Christopher J Longo, Mark G Embrett, Gillian M Mulvale, Tram Nguyen, Glen E Randall
October 2017

Spotlight On Caroline Families First Wraparound Program: Lessons For Advancing Collaborative Family-Centred Care For Complex Child And Youth Mental Health

JOURNAL : CANADIAN JOURNAL OF COMMUNITY MENTAL HEALTH
CONTRIBUTORS: Brieanne Olibris, Gillian Mulvale, Soo Chan Carusone, Elizabeth Lin, Michelle Domonchuk-whalen, Kathleen Whittaker
November 2017

Genetic Non-discrimination Policy In Canada: Assessing Windows Of Opportunity For Policy Change

JOURNAL : HEALTHCARE MANAGEMENT FORUM
CONTRIBUTORS: Adriana V Caggiano, Said Y Al Kindi, Glen E Randall
May 2017

Public Health Policy In Support Of Insurance Coverage For Smoking Cessation Treatment

JOURNAL : HEALTHCARE POLICY | POLITIQUES DE SANTé
CONTRIBUTORS: Robert Schwartz, Farzana Haji, Alexey Babayan, Christopher Longo, Roberta Ferrence
February 2017

A Tale Of Two Health-Care Systems: Cost-Utility Analysis Of Open Carpal Tunnel Release In Canada And The United States

JOURNAL : PLASTIC SURGERY
CONTRIBUTORS: Kevin Cheung, Manraj N Kaur, Tyson Tolliver, Christopher J Longo, Nash H Naam, Achilles Thoma
July 2017

Can Complexity Dynamics Be Harnessed To Improve Integration Of Care? The Implementation Of The Health Links In Ontario, Canada

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Agnes Grudniewicz, Tim Tenbensel, Jenna M Evans, Carolyn Steele Gray, Walter P Wodchis, G Ross Baker
July 2017

Organizational Context And Capabilities For Integrating Care: A Framework For Improvement

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Jenna M Evans, Agnes Grudniewicz, G Ross Baker, Walter P Wodchis
June 2017

Organizational Context Matters: A Research Toolkit For Conducting Standardized Case Studies Of Integrated Care Initiatives

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Jenna M Evans, Agnes Grudniewicz, Carolyn Steele Gray, Walter P Wodchis, Peter Carswell, G Ross Baker
November 2016

Understanding The Full Breadth Of Cancer-related Patient Costs In Ontario: A Qualitative Exploration

JOURNAL : SUPPORTIVE CARE IN CANCER
CONTRIBUTORS: Christopher J Longo, Margaret Fitch, Michel Grignon, Alison Mcandrew
August 2016

Organizational Context And Capabilities For Integrating Care: A Framework For Improvement

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Jenna M Evans, Agnes Grudniewicz, G Ross Baker, Walter P Wodchis
December 2016

Organizational Capabilities For Integrating Care

JOURNAL : EVALUATION & THE HEALTH PROFESSIONS
CONTRIBUTORS: Jenna M Evans, Agnes Grudniewicz, G Ross Baker, Walter P Wodchis
September 2016

A Multi-method Review Of Home-based Chemotherapy

JOURNAL : EUROPEAN JOURNAL OF CANCER CARE
CONTRIBUTORS: Jm Evans, M Qiu, M Mackinnon, E Green, K Peterson, L Kaizer
April 2016

Applying Experience-based Co-design With Vulnerable Populations: Lessons From A Systematic Review Of Methods To Involve Patients, Families And Service Providers In Child And Youth Mental Health Service Improvement

JOURNAL : PATIENT EXPERIENCE JOURNAL
CONTRIBUTORS: A Mulvale, A Miatello, C Hackett, G Mulvale
June 2016

Comparative Effectiveness Of Phosphate Binders In Patients With Chronic Kidney Disease: A Systematic Review And Network Meta-Analysis

JOURNAL : PLOS ONE
CONTRIBUTORS: Nigar Sekercioglu, Lehana Thabane, Juan Pablo Díaz Martínez, Gihad Nesrallah, Christopher J Longo, Jason W Busse, Noori Akhtar-danesh, Arnav Agarwal, Reem Al-khalifah, Alfonso Iorio, Gordon H Guyatt
March 2016

Health Systems Integration: Competing Or Shared Mental Models?

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Jenna M Evans
March 2016

Reframing The Challenges To Integrated Care: A Complex-adaptive Systems Perspective

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Peter Tsasis, Jenna M Evans, Susan Owen
2016

Leading Integrated Health And Social Care Systems: Perspectives From Research And Practice.

JOURNAL : HEALTHC Q
CONTRIBUTORS: Jenna M Evans, Stacey Daub, Jodeme Goldhar, Anne Wojtak, Dipti Purbhoo
February 2016

Sequence Of Functional Loss And Recovery In Nursing Homes

JOURNAL : THE GERONTOLOGIST
CONTRIBUTORS: Cari R Levy, Manaf Zargoush, Allison E Williams, Arthur R Williams, Phan Giang, Janusz Wojtusiak, Raya E Kheirbek, Farrokh Alemi

OTHER PUBLICATIONS

April 2019

Designing In Highly Contentious Areas: Perspectives On A Way Forward For Mental Healthcare Transformation

CONFERENCE : THE DESIGN JOURNAL
CONTRIBUTORS: Daniela Sangiorgi, Michelle Farr, Sarah Mcallister, Gillian Mulvale, Martha Sneyd, Josina Elizabeth Vink, Laura Warwick
June 2018

A Systematic Review Of Non-interventional Studies Reporting On Humanistic And Economic Burden Of Cognitive Decline In Multiple Sclerosis Patients Regardless Of Study Design

CONFERENCE : EUROPEAN JOURNAL OF NEUROLOGY
CONTRIBUTORS: C Wakeford, Bg Bereza, Cj Longo, Tr Einarson
October 2017

Operationalizing Patient-Centered Integrated Care: The Gap Between Discourse And Action

CONFERENCE : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Reham Abdelhalim, Agnes Grudniewicz, Jennifer Gutberg, Sobia Khan, Jenna Evans, Walter Wodchis
October 2017

Distributed Versus Centralized Leadership In The Implementation Of A Canadian Integrated Care Initiative

CONFERENCE : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Jennifer Gutberg, Reham Abdelhalim, Sobia Khan, Jenna Evans, Ross Baker, Walter Wodchis, Agnes Grudniewicz
October 2017

Understanding The Sustainability Of Cross-sectoral Care Coordination: An Exploration Of Two Approaches To Coordinating Mental And Physical Health Services

CONFERENCE : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Sobia Khan, Jennifer Gutberg, Reham Abdelhalim, Agnes Grudniewicz, Jenna Evans, Walter Wodchis
July 2017

Evaluating The ‘Health Links’: A Case Study Of The Role Of Organizational Factors In Integrating Care In Ontario, Canada

CONFERENCE : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Agnes Grudniewicz, Jennifer Gutberg, Kevin Walker, Reham Abdelhalim, Sobia Khan, Jenna Evans, Walter P Wodchis
March 2017

The Role Of Patient Experience In Health Policy Making: A Critical Interpretive Synthesis

CONFERENCE : JOURNAL OF MENTAL HEALTH POLICY AND ECONOMICS
CONTRIBUTORS: Ashleigh Miatello, Heather Bullock, Gillian Mulvale, John Lavis, Julia Abelson
March 2017

Using Experiences To Improve Transitions From Youth To Adult Mental Health Services: Understanding The Perspectives And Values Of Youth, Family Members And Service Providers For Improving Care Processes

CONFERENCE : JOURNAL OF MENTAL HEALTH POLICY AND ECONOMICS
CONTRIBUTORS: Ashleigh Miatello, Gillian Mulvale, Christina Roussakis
March 2017

Knowledge Mobilization And Mental Health Policy: Lessons From The Canadian Consensus Conference On The Mental Health Of Emerging Adults

CONFERENCE : JOURNAL OF MENTAL HEALTH POLICY AND ECONOMICS
CONTRIBUTORS: Gillian Mulvale, Christina Roussakis, Christopher Canning, Despina Papadodoulos, Francine Knoops
March 2017

Evaluating The Effectiveness And Social Return On Investment Of The Pine River Institute: An Intensive Mental Health And Addiction Program For Young People

CONFERENCE : JOURNAL OF MENTAL HEALTH POLICY AND ECONOMICS
CONTRIBUTORS: Christina L Hackett, Young Jung, Gillian Mulvale, Laura Mills, Vaughn Dowie
March 2017

Gathering Experience Data For Health Systems Improvement Using Apps: Lessons From The Development Of The Myexp Suite Of Apps

CONFERENCE : JOURNAL OF MENTAL HEALTH POLICY AND ECONOMICS
CONTRIBUTORS: Ashleigh M Miatello, Gillian Mulvale, Christina Hackett, Alison Mulvale, Christina Roussakis, Ashwin Kutty, Faten Alshazly
March 2017

Canaries In The Coalmine: Quality And Safety In Child And Youth Mental Healthcare

CONFERENCE : JOURNAL OF MENTAL HEALTH POLICY AND ECONOMICS
CONTRIBUTORS: Christina L Hackett, Gillian Mulvale, Ashleigh Miatello
March 2017

Policy And Program Barriers And Facilitator To Advancing Collaborative Family-Centered Care For Complex Child And Youth Mental Health Across Multiple Organizations

CONFERENCE : JOURNAL OF MENTAL HEALTH POLICY AND ECONOMICS
CONTRIBUTORS: Gillian Mulvale, Brieanne Olibris, Soo Chan Carusone, Elizabeth Lin, Michelle Domonchuk-whalen, Kathleen Whittaker
March 2016

Implementing A “Low-Rules” Provincial Integrated Care Initiative In Canada:The Role Of Environmental & Organizational Context

CONFERENCE : INTERNATIONAL JOURNAL OF INTEGRATED CARE
CONTRIBUTORS: Agnes Grudniewicz, Jenna M Evans, G Ross Baker, Walter P Wodchis
January 2016

Development Of A Smartphone And Web App For Qualitative Data Collection: Key Considerations

CONFERENCE : INTERNATIONAL JOURNAL OF QUALITATIVE METHODS
CONTRIBUTORS: Ashleigh Miatello, Christina Hackett, Alison Mulvale, Gillian Mulvale