Milena Head

Dr. Milena Head

Professor

Information Systems

Faculty

CONTACT INFORMATION

BIO

Dr. Milena Head is a professor of information systems, and Academic Director of the EMBA program, at the DeGroote School of Business. She holds the Wayne C. Fox Chair in Business Innovation. Dr. Head received her MBA in Management Information Systems, and her PhD in Information Systems, from McMaster University. Her current work focuses on electronic commerce, and human-computer interaction (HCI). Her research interests include: online trust, adoption of electronic commerce and new technologies; interface design; cross-cultural, gender and age issues related to technology use; and, the potential negative impacts of technology, including identity theft, techno-stress, and cyber-bullying. Milena has received numerous teaching and research awards and is frequently called upon by the media and by community groups to speak about her research.

JOURNAL PUBLICATIONS

December 2019

Attitudes Toward Health Care Virtual Communities Of Practice: Survey Among Health Care Workers

JOURNAL : JOURNAL OF MEDICAL INTERNET RESEARCH

CONTRIBUTORS: Nicole Yada, Milena Head
November 2018

Using The Elaboration Likelihood Model To Examine Online Persuasion Through Website Design

JOURNAL : INFORMATION & MANAGEMENT

CONTRIBUTORS: Dianne Cyr, Milena Head, Eric Lim, Agnis Stibe
June 2018

Understanding The Role Of Competition In Video Gameplay Satisfaction

JOURNAL : INFORMATION & MANAGEMENT

CONTRIBUTORS: Sepandar Sepehr, Milena Head
December 2013

The Impact Of Task Framing And Viewing Timing On User Website Perceptions And Viewing Behavior

JOURNAL : INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES

CONTRIBUTORS: Dianne Cyr, Milena Head
2010

The Effects Of Website Design On Purchase Intention In Online Shopping: The Mediating Role Of Trust And The Moderating Role Of Culture

JOURNAL : INTERNATIONAL JOURNAL OF ELECTRONIC BUSINESS

CONTRIBUTORS: Boudhayan Ganguly, Satya Bhusan Dash, Dianne Cyr, Milena Head
October 2009

Perceived Interactivity Leading To E-loyalty: Development Of A Model For Cognitive–affective User Responses

JOURNAL : INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES

CONTRIBUTORS: Dianne Cyr, Milena Head, Alex Ivanov
April 2009

M-commerce In Canada: An Interaction Framework For Wireless Privacy

JOURNAL : CANADIAN JOURNAL OF ADMINISTRATIVE SCIENCES / REVUE CANADIENNE DES SCIENCES DE L'ADMINISTRATION

CONTRIBUTORS: Constantinos Coursaris, Khaled S Hassanein, Milena Head
2008

Who Is Responsible For E-learning Success In Higher Education? A Stakeholders’ Analysis

JOURNAL : EDUCATIONAL TECHNOLOGY AND SOCIETY

CONTRIBUTORS: Nicole Wagner, Khaled S Hassanein, Milena Head
March 2007

How Can The Web Help Build Customer Relationships?

JOURNAL : INFORMATION & MANAGEMENT

CONTRIBUTORS: Fang Wang, Milena Head
December 2006

Design Aesthetics Leading To M-loyalty In Mobile Commerce

JOURNAL : INFORMATION & MANAGEMENT

CONTRIBUTORS: Dianne Cyr, Milena Head, Alex Ivanov
July 2004

Supply Chain Management Information Systems Capabilities. An Exploratory Study Of Electronics Manufacturers

JOURNAL : INFORMATION SYSTEMS AND E-BUSINESS MANAGEMENT

CONTRIBUTORS: Tim S Mclaren, Milena Head, Yufei Yuan
2003

JOURNAL : GROUP DECISION AND NEGOTIATION

CONTRIBUTORS: Yufei Yuan, Milena Head, Mei Du
December 2001

Team Performance And Satisfaction: A Link To Cognitive Style Within A Process Framework

JOURNAL : THE JOURNAL OF CREATIVE BEHAVIOR

CONTRIBUTORS: Min Basadur, Milena Head
October 2001

Guest Editorial

JOURNAL : INTERNET RESEARCH

CONTRIBUTORS: Milena Head
October 2001

A Model For Web?based Information Systems In E?retailing

JOURNAL : INTERNET RESEARCH

CONTRIBUTORS: Fang Wang, Milena Head
January 2001

Privacy Protection In Electronic Commerce - A Theoretical Framework

JOURNAL : HUMAN SYSTEMS MANAGEMENT

CONTRIBUTORS: Milena Head, Yufei Yuan
January 2001

The Second World Congress On The Management Of Electronic Commerce

JOURNAL : INTERNET RESEARCH-ELECTRONIC NETWORKING APPLICATIONS AND POLICY

CONTRIBUTORS: Milena Head, Ck Bart
December 2000

Guest Editorial

JOURNAL : INTERNET RESEARCH

CONTRIBUTORS: Milena Head, Christopher K Bart
August 2000

World Wide Web Navigation Aid

JOURNAL : INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES

CONTRIBUTORS: Milena Head, Norman Archer, Yufei Yuan

OTHER PUBLICATIONS

July 2019

The Impact Of Homophily And Herding On Decision Confidence In Social Commerce

CONFERENCE : PROCEEDINGS OF THE INTERNATIONAL CONFERENCES ICT, SOCIETY, AND HUMAN BEINGS 2019; CONNECTED SMART CITIES 2019; AND WEB BASED COMMUNITIES AND SOCIAL MEDIA 2019

CONTRIBUTORS: Mariam Munawar, Khaled S Hassanein, Milena Head
June 2017

Social Commerce And Herd Behaviour: An Examination Of The Moderating Roles Of Age And Homophily

CONFERENCE : 2017 12TH IBERIAN CONFERENCE ON INFORMATION SYSTEMS AND TECHNOLOGIES (CISTI)

CONTRIBUTORS: Mariam Munawar, Khaled S Hassanein, Milena Head
January 2016

Understanding Technorruptions: A Second Hand Users' Perspective

CONFERENCE : PROCEEDINGS OF THE 13TH EUROPEAN, MEDITERRANEAN AND MIDDLE EASTERN CONFERENCE ON INFORMATION SYSTEMS, EMCIS 2016

CONTRIBUTORS: S Camacho, Khaled S Hassanein, Milena Head
2015

Perceived Maintenance Load Of High Maintenance Information Systems: Conceptualization And Development

CONFERENCE : PACIFIC ASIA CONFERENCE ON INFORMATION SYSTEMS, PACIS 2015 - PROCEEDINGS

CONTRIBUTORS: A Akbiyik, Khaled S Hassanein, Milena Head
December 2013

Online Video Game Addiction: A Review And An Information Systems Research Agenda

CONFERENCE : 19TH AMERICAS CONFERENCE ON INFORMATION SYSTEMS, AMCIS 2013 - HYPERCONNECTED WORLD: ANYTHING, ANYWHERE, ANYTIME

CONTRIBUTORS: S Sepehr, Milena Head
October 2013

Competition As An Element Of Gamification For Learning

CONFERENCE : PROCEEDINGS OF THE FIRST INTERNATIONAL CONFERENCE ON GAMEFUL DESIGN, RESEARCH, AND APPLICATIONS

CONTRIBUTORS: Sepandar Sepehr, Milena Head
2012

Intention To Use Biometrics For Automated Banking Machine Access: The Impact Of Educational Interventions

CONFERENCE : PROCEEDINGS OF THE EUROPEAN, MEDITERRANEAN AND MIDDLE EASTERN CONFERENCE ON INFORMATION SYSTEMS, EMCIS 2012

CONTRIBUTORS: Khaled S Hassanein, Milena Head, A Harold, A Ivanov
December 2010

Understanding Student Attitudes Of Mobile Phone Applications And Tools: A Study Using Conjoint, Cluster And Sem Analyses

CONFERENCE : 18TH EUROPEAN CONFERENCE ON INFORMATION SYSTEMS, ECIS 2010

CONTRIBUTORS: Milena Head, N Ziolkowski
January 2010

Colour Appeal In Website Design Within And Across Cultures: A Multi-method Evaluation

CONFERENCE : INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES

CONTRIBUTORS: Dianne Cyr, Milena Head, Hector Larios
2010

Understanding Student Satisfaction In A Mobile Learning Environment: The Role Of Internal And External Facilitators

CONFERENCE : 2010 NINTH INTERNATIONAL CONFERENCE ON MOBILE BUSINESS AND 2010 NINTH GLOBAL MOBILITY ROUNDTABLE (ICMB-GMR)

CONTRIBUTORS: Khaled S Hassanein, Milena Head, Fang Wang
May 2009

Mobile And Ubiquitous Commerce: Advanced E-business Methods Advanced E-business Methods

CONTRIBUTORS: Milena Head
2009

Perceptions Of Mobile Device Website Design

CONTRIBUTORS: Dianne Cyr, Milena Head, Alex Ivanov
2008

Consumer Acceptance Of Biometrics For Identity Verification In Financial Transactions: A Theoretical Model

CONFERENCE : 5TH INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND APPLICATIONS, ICITA 2008

CONTRIBUTORS: Mc Breward, Khaled S Hassanein, Milena Head
2007

Computer Interaction For Older Users: A Literature Review

CONFERENCE : ASSOCIATION FOR INFORMATION SYSTEMS - 13TH AMERICAS CONFERENCE ON INFORMATION SYSTEMS, AMCIS 2007: REACHING NEW HEIGHTS

CONTRIBUTORS: Nicole Wagner, Khaled S Hassanein, Milena Head
June 2006

Mobile Technologies And The Value Chain: Participants, Activities And Value Creation

CONFERENCE : 2006 INTERNATIONAL CONFERENCE ON MOBILE BUSINESS

CONTRIBUTORS: Constantinos Coursaris, Khaled S Hassanein, Milena Head

The Impact Of Social Presence On The Experiences Of Online Shoppers - A Cross-cultural Study.

CONTRIBUTORS: Khaled S Hassanein, Milena Head, Chunhua Ju

Consumer Acceptance Of Biometrics For Identity Verification In Financial Transactions: A Theoretical Model

CONTRIBUTORS: Michael Breward, Milena Head, Khaled S Hassanein

The Impact Of Distractions On The Usability And The Adoption Of Mobile Devices For Wireless Data Services.

CONTRIBUTORS: Constantinos Coursaris, Khaled S Hassanein, Milena Head, Nick Bontis