Milena Head

Dr. Milena Head

Professor

Information Systems

Faculty

CONTACT INFORMATION

BIO

Dr. Milena Head is a professor of information systems, and Academic Director of the EMBA program, at the DeGroote School of Business. She holds the Wayne C. Fox Chair in Business Innovation. Dr. Head received her MBA in Management Information Systems, and her PhD in Information Systems, from McMaster University. Her current work focuses on electronic commerce, and human-computer interaction (HCI). Her research interests include: online trust, adoption of electronic commerce and new technologies; interface design; cross-cultural, gender and age issues related to technology use; and, the potential negative impacts of technology, including identity theft, techno-stress, and cyber-bullying. Milena has received numerous teaching and research awards and is frequently called upon by the media and by community groups to speak about her research.

JOURNAL PUBLICATIONS

2019

Attitudes Toward Health Care Virtual Communities Of Practice: Survey Among Health Care Workers

JOURNAL : JOURNAL OF MEDICAL INTERNET RESEARCH

CONTRIBUTORS: Nicole Yada, Milena Head
June 2018

Understanding The Role Of Competition In Video Gameplay Satisfaction

JOURNAL : INFORMATION & MANAGEMENT

CONTRIBUTORS: Sepandar Sepehr, Milena Head
December 2013

The Impact Of Task Framing And Viewing Timing On User Website Perceptions And Viewing Behavior

JOURNAL : INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES

CONTRIBUTORS: Dianne Cyr, Milena Head
December 2011

A MULTILEVEL MODEL FOR MEASURING FIT BETWEEN A FIRM'S COMPETITIVE STRATEGIES AND INFORMATION SYSTEMS CAPABILITIES

JOURNAL : MIS QUARTERLY

CONTRIBUTORS: Tim S Mclaren, Milena M Head
October 2009

Perceived Interactivity Leading To E-loyalty: Development Of A Model For Cognitive–affective User Responses

JOURNAL : INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES

CONTRIBUTORS: Dianne Cyr, Milena Head
March 2007

How Can The Web Help Build Customer Relationships?

JOURNAL : INFORMATION & MANAGEMENT

CONTRIBUTORS: Fang Wang, Milena Head
December 2006

Design Aesthetics Leading To M-loyalty In Mobile Commerce

JOURNAL : INFORMATION & MANAGEMENT

CONTRIBUTORS: Dianne Cyr, Milena Head
2004

Using Competitive Strategy Patterns To Determine Ideal Supply Chain Management Information Systems Capabilities

JOURNAL : INTERNATIONAL JOURNAL OF INTERNET AND ENTERPRISE MANAGEMENT

CONTRIBUTORS: Tim S Mclaren, Milena M Head
2003

JOURNAL : GROUP DECISION AND NEGOTIATION

CONTRIBUTORS: Yufei Yuan, Milena Head
December 2001

Team Performance And Satisfaction: A Link To Cognitive Style Within A Process Framework

JOURNAL : THE JOURNAL OF CREATIVE BEHAVIOR

CONTRIBUTORS: Min Basadur, Milena Head
October 2001

A Model For Web?based Information Systems In E?retailing

JOURNAL : INTERNET RESEARCH

CONTRIBUTORS: Fang Wang, Milena M Head
October 2001

Guest Editorial

JOURNAL : INTERNET RESEARCH

CONTRIBUTORS: Milena M Head
January 2001

The Second World Congress On The Management Of Electronic Commerce

JOURNAL : INTERNET RESEARCH-ELECTRONIC NETWORKING APPLICATIONS AND POLICY

CONTRIBUTORS: Mm Head, Ck Bart
January 2001

Privacy Protection In Electronic Commerce - A Theoretical Framework

JOURNAL : HUMAN SYSTEMS MANAGEMENT

CONTRIBUTORS: Mm Head, Y Yuan
December 2000

Guest Editorial

JOURNAL : INTERNET RESEARCH

CONTRIBUTORS: Milena M Head, Christopher K Bart
August 2000

World Wide Web Navigation Aid

JOURNAL : INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES

CONTRIBUTORS: Milena Head, Norm Archer

OTHER PUBLICATIONS

December 2010

Understanding Student Attitudes Of Mobile Phone Applications And Tools: A Study Using Conjoint, Cluster And SEM Analyses

CONFERENCE : 18TH EUROPEAN CONFERENCE ON INFORMATION SYSTEMS, ECIS 2010

CONTRIBUTORS: M Head
January 2010

Colour Appeal In Website Design Within And Across Cultures: A Multi-method Evaluation

CONFERENCE : INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES

CONTRIBUTORS: Dianne Cyr, Milena Head
May 2009

Mobile And Ubiquitous Commerce: Advanced E-Business Methods Advanced E-Business Methods

CONTRIBUTORS: Milena M Head
December 2000

A Relationship?building Model For The Web Retail Marketplace

CONFERENCE : INTERNET RESEARCH

CONTRIBUTORS: Fang Wang, Milena Head