Dr. Milena Head is a professor of information systems, and Academic Director of the EMBA program, at the DeGroote School of Business. She holds the Wayne C. Fox Chair in Business Innovation. Dr. Head received her MBA in Management Information Systems, and her PhD in Information Systems, from McMaster University. Her current work focuses on electronic commerce, and human-computer interaction (HCI). Her research interests include: online trust, adoption of electronic commerce and new technologies; interface design; cross-cultural, gender and age issues related to technology use; and, the potential negative impacts of technology, including identity theft, techno-stress, and cyber-bullying. Milena has received numerous teaching and research awards and is frequently called upon by the media and by community groups to speak about her research.