Jenna Evans

Dr. Jenna Evans

Associate Professor

Faculty, Health Policy and Management

CONTACT INFORMATION

BIO

Dr. Jenna Evans studies multiteam systems and inter-organizational networks in healthcare using qualitative methods. She leads three inter-related streams of research on teams and networks focused on: (i) performance management, (ii) shared cognition, and (iii) organizational context and capabilities. She has a particular interest in the use of teams and networks to deliver integrated care to patients with complex needs. Dr. Evans is a former scientist with Cancer Care Ontario and the Ontario Renal Network, where she studied performance management and evaluated new models of care. She is also a former investigator with the Health System Performance Network based at the University of Toronto. Her PhD from the University of Toronto was funded by a Vanier Canada Graduate Scholarship from the Government of Canada and received an Outstanding Doctoral Research Award from the European Foundation for Management Development and Emerald Publishing.

JOURNAL PUBLICATIONS

July 2024

Managing The Performance Of Healthcare Networks: A ‘dance’ Between Control And Collaboration

JOURNAL : PUBLIC MANAGEMENT REVIEW

CONTRIBUTORS: Jenna Evans, Elana Commisso, Agnes Grudniewicz, Jennifer Im, Jeremy Veillard, Gregory Richards
May 2024

Crisis Leadership Behaviors In Healthcare: Survey Validation And Influence On Staff Outcomes In Primary Care Clinics During The Covid-19 Pandemic

JOURNAL : BMC HEALTH SERVICES RESEARCH

CONTRIBUTORS: Michelle Yang, Jenna Evans, Sara j Singer, Jennifer Gutberg, Tracy h Porter, Agnes Grudniewicz
July 2023

On The Same Page? A Qualitative Study Of Shared Mental Models In An Interprofessional, Inter-organizational Team Implementing Goal-oriented Care

JOURNAL : JOURNAL OF INTERPROFESSIONAL CARE

CONTRIBUTORS: Jennifer Im, Jenna Evans, Agnes Grudniewicz, Pauline Boeckxstaens, , Carolyn steele Gray
October 2022

Implementing Coordinated Care Networks: The Interplay Of Individual And Distributed Leadership Practices

JOURNAL : MEDICAL CARE RESEARCH AND REVIEW

CONTRIBUTORS: Jennifer Gutberg, Jenna Evans, Sobia Khan, Reham Abdelhalim, Walter p Wodchis, Agnes Grudniewicz
September 2022

Centralization And Innovation: Competing Priorities For Health Systems?

JOURNAL : THE INTERNATIONAL JOURNAL OF HEALTH PLANNING AND MANAGEMENT

CONTRIBUTORS: Andrew d Scarffe, Alison Coates, Jenna Evans, Agnes Grudniewicz
August 2022

On The Same Page? A Qualitative Study Protocol On Collaboration In A Multi-laboratory Preclinical Study

JOURNAL : PLOS ONE

CONTRIBUTORS: Jenna Evans, Alexander Peever, Agnes Grudniewicz, Braedon Mcdonald, Asher a Mendelson, Manoj m Lalu
February 2022

Divergent Notions Of "quality" In Healthcare Policy Implementation: A Framing Perspective.

JOURNAL : JOURNAL OF HEALTH ORGANIZATION AND MANAGEMENT

CONTRIBUTORS: Husayn Marani, Jenna Evans, Karen s Palmer, Adalsteinn Brown, Danielle Martin, Noah m Ivers
October 2021

What Do End-users Want To Know About Managing The Performance Of Healthcare Delivery Systems? Co-designing A Context-specific And Practice-relevant Research Agenda

JOURNAL : HEALTH RESEARCH POLICY AND SYSTEMS

CONTRIBUTORS: Jenna Evans, Julie e Gilbert, Jasmine Bacola, Victoria Hagens, Vicky Simanovski, Philip Holm, Rebecca Harvey, Peter g Blake, Garth Matheson
August 2021

What Do Practitioners Want To Know About Managing The Performance Of Healthcare Delivery Systems?

JOURNAL : ACADEMY OF MANAGEMENT PROCEEDINGS

CONTRIBUTORS: Jenna Evans, Julie Gilbert, Jasmine Bacola, Victoria Hagens, Vicky Simanovski, Philip Holms, Rebecca Harvey, Garth Matheson
April 2021

Building Capacity For Palliative Care Delivery In Primary Care Settings: Mixed-methods Evaluation Of The Integrate Project.

JOURNAL : CANADIAN FAMILY PHYSICIAN

CONTRIBUTORS: Jenna Evans, Marnie Mackinnon, , Craig c Earle, Bruno Gagnon, Erin Arthurs, Sharon Gradin, Tara Walton, Frances Wright,
2021

Assessing The Delivery Of Coordinated Care To Patients With Advanced Chronic Kidney Disease In Ontario, Canada: A Survey Of Patients And Healthcare Professionals

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Jenna Evans, Sarah m Wheeler, Saurabh Sati, Sharon Gradin, Marnie Mackinnon, Peter g Blake
August 2020

“of One Mind – Meeting Patients Where They’re At”: The Shared Mental Models Of Goal-oriented Care

JOURNAL : ACADEMY OF MANAGEMENT PROCEEDINGS

CONTRIBUTORS: Jennifer Im, Jenna Evans, , Agnes Grudniewicz, Pauline Boeckxstaens, Carolyn Steele gray
April 2020

From Measurement To Improvement In Ontario's Cancer System: Analyzing The Performance Of 28 Provincial Indicators Over 15 Years.

JOURNAL : HEALTHCARE QUARTERLY

CONTRIBUTORS: Victoria Hagens, Cristina Tassone, Jenna Evans, Diane Burns, Vicky Simanovski, Garth Matheson
December 2019

Out Of Sync: A Shared Mental Models Perspective On Policy Implementation In Healthcare

JOURNAL : HEALTH RESEARCH POLICY AND SYSTEMS

CONTRIBUTORS: Jenna Evans, Karen s Palmer, Adalsteinn d Brown, Husayn Marani, Kirstie k Russell, Danielle Martin, Noah m Ivers
June 2019

Integrating Early Palliative Care Into Routine Practice For Patients With Cancer: A Mixed Methods Evaluation Of The Integrate Project

JOURNAL : PSYCHO-ONCOLOGY

CONTRIBUTORS: Jenna Evans, Marnie Mackinnon, , Craig c Earle, Bruno Gagnon, Erin Arthurs, Sharon Gradin, , Frances c Wright
January 2019

Provincial Needs Assessment To Determine The Current State Of Glomerulonephritis Care In Ontario

JOURNAL : CANADIAN JOURNAL OF KIDNEY HEALTH AND DISEASE

CONTRIBUTORS: Jocelyn Pang, Christina D’antonio, Esti Heale, Philip Boll, Peter Blake, Jenna Evans, Michelle Hladunewich
December 2018

Bridging Silos: Delivering Integrated Care To Patients With Cancer In Ontario, Canada

JOURNAL : PSYCHO-ONCOLOGY

CONTRIBUTORS: , Jenna Evans, Marnie Mackinnon, Sharon Gradin, Frances c Wright
December 2018

Standardising Costs Or Standardising Care? Qualitative Evaluation Of The Implementation And Impact Of A Hospital Funding Reform In Ontario, Canada

JOURNAL : HEALTH RESEARCH POLICY AND SYSTEMS

CONTRIBUTORS: Karen s Palmer, Adalsteinn d Brown, Jenna Evans, Husayn Marani, Kirstie k Russell, Danielle Martin, Noah m Ivers
September 2018

Trial And Error, Together: Divergent Thinking And Collective Learning In The Implementation Of Integrated Care Networks

JOURNAL : INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES

CONTRIBUTORS: Jenna Evans, Agnes Grudniewicz, Peter Tsasis
March 2018

Correction: Qualitative Analysis Of The Dynamics Of Policy Design And Implementation In Hospital Funding Reform

JOURNAL : PLOS ONE

CONTRIBUTORS: Karen s Palmer, Adalsteinn d Brown, Jenna Evans, Husayn Marani, Kirstie k Russell, Danielle Martin, Noah m Ivers
February 2018

‘complexity-compatible’ Policy For Integrated Care? Lessons From The Implementation Of Ontario's Health Links

JOURNAL : SOCIAL SCIENCE & MEDICINE

CONTRIBUTORS: Agnes Grudniewicz, Tim Tenbensel, Jenna Evans, Carolyn steele Gray, G ross Baker, Walter p Wodchis
January 2018

Qualitative Analysis Of The Dynamics Of Policy Design And Implementation In Hospital Funding Reform

JOURNAL : PLOS ONE

CONTRIBUTORS: Karen s Palmer, Adalsteinn d Brown, Jenna Evans, Husayn Marani, Kirstie k Russell, Danielle Martin, Noah m Ivers
July 2017

Organizational Context And Capabilities For Integrating Care: A Framework For Improvement

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Jenna Evans, Agnes Grudniewicz, G Baker, Walter Wodchis
June 2017

Organizational Context Matters: A Research Toolkit For Conducting Standardized Case Studies Of Integrated Care Initiatives

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Jenna Evans, Agnes Grudniewicz, Carolyn steele Gray, Walter p Wodchis, Peter Carswell, G ross Baker
December 2016

Organizational Capabilities For Integrating Care

JOURNAL : EVALUATION & THE HEALTH PROFESSIONS

CONTRIBUTORS: Jenna Evans, Agnes Grudniewicz, G ross Baker, Walter p Wodchis
September 2016

A Multi?method Review Of Home?based Chemotherapy

JOURNAL : EUROPEAN JOURNAL OF CANCER CARE

CONTRIBUTORS: Jenna Evans, M Qiu, M Mackinnon, E Green, K Peterson, L Kaizer
August 2016

Organizational Context And Capabilities For Integrating Care: A Framework For Improvement

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Jenna Evans, Agnes Grudniewicz, G ross Baker, Walter p Wodchis
January 2016

Leading Integrated Health And Social Care Systems: Perspectives From Research And Practice.

JOURNAL : HEALTHCARE QUARTERLY

CONTRIBUTORS: Jenna Evans, Stacey Daub, Jodeme Goldhar, Anne Wojtak, Dipti Purbhoo
November 2015

Culture And Cognition In Health Systems Change

JOURNAL : JOURNAL OF HEALTH ORGANIZATION AND MANAGEMENT

CONTRIBUTORS: Jenna Evans, G ross Baker, Whitney Berta, Jan Barnsley
July 2015

Working Together In A Complex Environment: Collaborative Behaviors And Social Capital

JOURNAL : INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION

CONTRIBUTORS: Peter Tsasis, Jane Cooke-lauder, Jenna Evans
June 2015

Intellectual Capital In The Healthcare Sector: A Systematic Review And Critique Of The Literature

JOURNAL : BMC HEALTH SERVICES RESEARCH

CONTRIBUTORS: Jenna Evans, Adalsteinn Brown, G ross Baker
December 2014

A Cognitive Perspective On Health Systems Integration: Results Of A Canadian Delphi Study

JOURNAL : BMC HEALTH SERVICES RESEARCH

CONTRIBUTORS: Jenna Evans, G ross Baker, Whitney Berta, Jan Barnsley
December 2014

Integrating Cancer Care Beyond The Hospital And Across The Cancer Pathway: A Patient-centred Approach.

JOURNAL : HEALTHCARE QUARTERLY

CONTRIBUTORS: Jenna Evans, Garth Matheson, , Marnie Mackinnon, Elaine Meertens, Jillian Ross, Hardeep Johal
October 2014

Health Systems Integration: Competing Or Shared Mental Models?

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Jenna Evans
October 2014

Health Systems Integration: Competing Or Shared Mental Models?

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Jenna Evans
July 2014

Leading The Implementation Of Health Links In Ontario.

JOURNAL : HEALTHCAREPAPERS

CONTRIBUTORS: Jenna Evans, Agnes Grudniewicz, Walter p Wodchis, G ross Baker
2013

Outcome Mapping For Health System Integration

JOURNAL : JOURNAL OF MULTIDISCIPLINARY HEALTHCARE

CONTRIBUTORS: Peter Tsasis, Jenna Evans, David Forrest, Richard keith Jones
October 2012

Shared Mental Models Of Integrated Care: Aligning Multiple Stakeholder Perspectives

JOURNAL : JOURNAL OF HEALTH ORGANIZATION AND MANAGEMENT

CONTRIBUTORS: Jenna Evans, G ross Baker
January 2012

Reframing The Challenges To Integrated Care: A Complex-adaptive Systems Perspective

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: P Tsasis, Jenna Evans, S Owen
2012

Reframing The Challenges To Integrated Care: A Complex-adaptive Systems Perspective

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Peter Tsasis, Jenna Evans, Susan Owen
December 2011

Activating The Knowledge-to-action Cycle For Geriatric Care In India

JOURNAL : HEALTH RESEARCH POLICY AND SYSTEMS

CONTRIBUTORS: Jenna Evans, Pretesh r Kiran, Onil k Bhattacharyya

The Evolution Of Integrated Health Care Strategies

JOURNAL : ADVANCES IN HEALTH CARE MANAGEMENT

CONTRIBUTORS: Jenna Evans, G Baker, Whitney Berta, Jan Barnsley

OTHER PUBLICATIONS

September 2020

Implementing A Patient-reported Outcome Measure For Hemodialysis Patients In Routine Clinical Care: Perspectives Of Patients And Providers On Esas-r:renal

CONFERENCE : CLINICAL JOURNAL OF THE AMERICAN SOCIETY OF NEPHROLOGY

CONTRIBUTORS: Jenna Evans, Alysha Glazer, Rebecca Lum, Esti Heale, Marnie Mackinnon, Peter g Blake,
August 2020

Managing The Performance Of Health Systems: An Agency-stewardship Dance

CONFERENCE : ACADEMY OF MANAGEMENT PROCEEDINGS

CONTRIBUTORS: Jenna Evans, Jennifer Im, Agnes Grudniewicz, Greg Richards, Jeremy Veillard
October 2018

Evaluation Of The Implementation Of The Expanded Prostate Cancer Index Composite For Clinical Practice (epic-cp) Across The Province Of Ontario.

CONFERENCE : JOURNAL OF CLINICAL ONCOLOGY

CONTRIBUTORS: Farzana Haji, Lisa catherine Barbera, Heidi Amernic, Jenna Evans, Zahra Ismail, Michael donald Brundage
January 2013

The Evolution Of Integrated Healthcare Strategies

CONFERENCE : ACADEMY OF MANAGEMENT PROCEEDINGS

CONTRIBUTORS: Jenna Evans, G ross Baker, Whitney b Berta, Jan Barnsley

Operationalizing Patient-centered Integrated Care: The Gap Between Discourse And Action

CONTRIBUTORS: Reham Abdelhalim, Agnes Grudniewicz, Jennifer Gutberg, Sobia Khan, Jenna Evans, Walter Wodchis

Evaluating The ‘health Links’: A Case Study Of The Role Of Organizational Factors In Integrating Care In Ontario, Canada

CONTRIBUTORS: Agnes Grudniewicz, Jennifer Gutberg, Kevin Walker, Reham Abdelhalim, Sobia Khan, Jenna Evans, Walter Wodchis

Distributed Versus Centralized Leadership In The Implementation Of A Canadian Integrated Care Initiative

CONTRIBUTORS: Jennifer Gutberg, Reham Abdelhalim, Sobia Khan, Jenna Evans, G Baker, Walter Wodchis, Agnes Grudniewicz