Jenna Evans

Jenna Evans

Assistant Professor

Health Policy and Management

Faculty

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BIO

Dr. Evans uses qualitative and mixed methods to examine the determinants of health system performance and integrated care delivery. In particular, her work draws from multiple disciplines to direct attention to the often neglected contextual, social, and psychological factors influencing efforts to improve healthcare delivery. Her research has garnered awards from the Academy of Management, European Foundation for Management Development, Canadian Association of Health Services and Policy Research, and the Canadian Institutes of Health Research. She is a former Scientist at Cancer Care Ontario and the Ontario Renal Network, where she conducted research on performance management and evaluated new models of care. She earned a PhD in Health Services Research with a specialization in Organization and Management from the University of Toronto and a Bachelor of Health Studies with Specialized Honours in Health Management from York University.

JOURNAL PUBLICATIONS

January 2021

Divergent Notions Of “quality” In Healthcare Policy Implementation: A Framing Perspective

JOURNAL : JOURNAL OF HEALTH ORGANIZATION AND MANAGEMENT

CONTRIBUTORS: Husayn Marani, Jenna Evans, Karen S Palmer, Adalsteinn Brown, Danielle Martin, Noah M Ivers
April 2020

From Measurement To Improvement In Ontario’s Cancer System: Analyzing The Performance Of 28 Provincial Indicators Over 15 years

JOURNAL : HEALTHCARE QUARTERLY

CONTRIBUTORS: Victoria Hagens, Cristina Tassone, Jenna Evans, Diane Burns, Vicky Simanovski, Garth Matheson
December 2019

Out Of Sync: A Shared Mental Models Perspective On Policy Implementation In Healthcare

JOURNAL : HEALTH RESEARCH POLICY AND SYSTEMS

CONTRIBUTORS: Jenna Evans, Karen S Palmer, Adalsteinn D Brown, Husayn Marani, Kirstie K Russell, Danielle Martin, Noah M Ivers
June 2019

Integrating Early Palliative Care Into Routine Practice For Patients With Cancer: A Mixed Methods Evaluation Of The Integrate Project

JOURNAL : PSYCHO-ONCOLOGY

CONTRIBUTORS: Jenna Evans, Marnie Mackinnon, , Craig C Earle, Bruno Gagnon, Erin Arthurs, Sharon Gradin, , Frances C Wright
January 2019

Provincial Needs Assessment To Determine The Current State Of Glomerulonephritis Care In Ontario

JOURNAL : CANADIAN JOURNAL OF KIDNEY HEALTH AND DISEASE

CONTRIBUTORS: Jocelyn Pang, Christina D’antonio, Esti Heale, Philip Boll, Peter Blake, Jenna Evans, Michelle Hladunewich
December 2018

Bridging Silos: Delivering Integrated Care To Patients With Cancer In Ontario, Canada

JOURNAL : PSYCHO-ONCOLOGY

CONTRIBUTORS: , Jenna Evans, Marnie Mackinnon, Sharon Gradin, Frances C Wright
December 2018

Standardising Costs Or Standardising Care? Qualitative Evaluation Of The Implementation And Impact Of A Hospital Funding Reform In Ontario, Canada

JOURNAL : HEALTH RESEARCH POLICY AND SYSTEMS

CONTRIBUTORS: Karen S Palmer, Adalsteinn D Brown, Jenna Evans, Husayn Marani, Kirstie K Russell, Danielle Martin, Noah M Ivers
September 2018

Trial And Error, Together: Divergent Thinking And Collective Learning In The Implementation Of Integrated Care Networks

JOURNAL : INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES

CONTRIBUTORS: Jenna Evans, Agnes Grudniewicz, Peter Tsasis
March 2018

Correction: Qualitative Analysis Of The Dynamics Of Policy Design And Implementation In Hospital Funding Reform

JOURNAL : PLOS ONE

CONTRIBUTORS: Karen S Palmer, Adalsteinn D Brown, Jenna Evans, Husayn Marani, Kirstie K Russell, Danielle Martin, Noah M Ivers
February 2018

‘complexity-compatible’ Policy For Integrated Care? Lessons From The Implementation Of Ontario's Health Links

JOURNAL : SOCIAL SCIENCE & MEDICINE

CONTRIBUTORS: Agnes Grudniewicz, Tim Tenbensel, Jenna Evans, Carolyn Steele Gray, G Ross Baker, Walter P Wodchis
January 2018

Qualitative Analysis Of The Dynamics Of Policy Design And Implementation In Hospital Funding Reform

JOURNAL : PLOS ONE

CONTRIBUTORS: Karen S Palmer, Adalsteinn D Brown, Jenna Evans, Husayn Marani, Kirstie K Russell, Danielle Martin, Noah M Ivers
July 2017

Organizational Context And Capabilities For Integrating Care: A Framework For Improvement

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Jenna Evans, Agnes Grudniewicz, G Ross Baker, Walter P Wodchis
July 2017

Can Complexity Dynamics Be Harnessed To Improve Integration Of Care? The Implementation Of The Health Links In Ontario, Canada

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Agnes Grudniewicz, Tim Tenbensel, Jenna Evans, Carolyn Steele Gray, Walter P Wodchis, G Ross Baker
June 2017

Organizational Context Matters: A Research Toolkit For Conducting Standardized Case Studies Of Integrated Care Initiatives

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Jenna Evans, Agnes Grudniewicz, Carolyn Steele Gray, Walter P Wodchis, Peter Carswell, G Ross Baker
December 2016

Organizational Capabilities For Integrating Care

JOURNAL : EVALUATION & THE HEALTH PROFESSIONS

CONTRIBUTORS: Jenna Evans, Agnes Grudniewicz, G Ross Baker, Walter P Wodchis
September 2016

A Multi-method Review Of Home-based Chemotherapy

JOURNAL : EUROPEAN JOURNAL OF CANCER CARE

CONTRIBUTORS: Jenna Evans, M Qiu, M Mackinnon, E Green, K Peterson, L Kaizer
August 2016

Organizational Context And Capabilities For Integrating Care: A Framework For Improvement

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Jenna Evans, Agnes Grudniewicz, G Ross Baker, Walter P Wodchis
January 2016

Leading Integrated Health And Social Care Systems: Perspectives From Research And Practice

JOURNAL : HEALTHCARE QUARTERLY

CONTRIBUTORS: Jenna Evans, Stacey Daub, Jodeme Goldhar, Anne Wojtak, Dipti Purbhoo
November 2015

Culture And Cognition In Health Systems Change

JOURNAL : JOURNAL OF HEALTH ORGANIZATION AND MANAGEMENT

CONTRIBUTORS: Jenna Evans, G Ross Baker, Whitney Berta, Jan Barnsley
July 2015

Working Together In A Complex Environment: Collaborative Behaviors And Social Capital

JOURNAL : INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION

CONTRIBUTORS: Peter Tsasis, Jane Cooke-lauder, Jenna Evans
June 2015

Intellectual Capital In The Healthcare Sector: A Systematic Review And Critique Of The Literature

JOURNAL : BMC HEALTH SERVICES RESEARCH

CONTRIBUTORS: Jenna Evans, Adalsteinn Brown, G Ross Baker
December 2014

Integrating Cancer Care Beyond The Hospital And Across The Cancer Pathway: A Patient-centred Approach

JOURNAL : HEALTHCARE QUARTERLY

CONTRIBUTORS: Jenna Evans, Garth Matheson, , Marnie Mackinnon, Elaine Meertens, Jillian Ross, Hardeep Johal
December 2014

A Cognitive Perspective On Health Systems Integration: Results Of A Canadian Delphi Study

JOURNAL : BMC HEALTH SERVICES RESEARCH

CONTRIBUTORS: Jenna Evans, G Ross Baker, Whitney Berta, Jan Barnsley
October 2014

Health Systems Integration: Competing Or Shared Mental Models?

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Jenna Evans
October 2014

Health Systems Integration: Competing Or Shared Mental Models?

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Jenna Evans
July 2014

Leading The Implementation Of Health Links In Ontario

JOURNAL : HEALTHCAREPAPERS

CONTRIBUTORS: Jenna Evans, Agnes Grudniewicz, Walter Wodchis, G Ross Baker
March 2013

Outcome Mapping For Health System Integration

JOURNAL : JOURNAL OF MULTIDISCIPLINARY HEALTHCARE

CONTRIBUTORS: Peter Tsasis, Jenna Evans, Forrest, Jones
October 2012

Shared Mental Models Of Integrated Care: Aligning Multiple Stakeholder Perspectives

JOURNAL : JOURNAL OF HEALTH ORGANIZATION AND MANAGEMENT

CONTRIBUTORS: Jenna Evans, G Ross Baker
September 2012

Reframing The Challenges To Integrated Care: A Complex-adaptive Systems Perspective

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Peter Tsasis, Jenna Evans, Susan Owen
January 2012

Reframing The Challenges To Integrated Care: A Complex-adaptive Systems Perspective

JOURNAL : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: P Tsasis, Jenna Evans, S Owen
December 2011

Activating The Knowledge-to-action Cycle For Geriatric Care In India

JOURNAL : HEALTH RESEARCH POLICY AND SYSTEMS

CONTRIBUTORS: Jenna Evans, Pretesh R Kiran, Onil K Bhattacharyya

OTHER PUBLICATIONS

September 2020

Implementing A Patient-reported Outcome Measure For Hemodialysis Patients In Routine Clinical Care

CONFERENCE : CLINICAL JOURNAL OF THE AMERICAN SOCIETY OF NEPHROLOGY

CONTRIBUTORS: Jenna Evans, Alysha Glazer, Rebecca Lum, Esti Heale, Marnie Mackinnon, Peter G Blake,
October 2017

Understanding The Sustainability Of Cross-sectoral Care Coordination: An Exploration Of Two Approaches To Coordinating Mental And Physical Health Services

CONFERENCE : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Sobia Khan, Jennifer Gutberg, Reham Abdelhalim, Agnes Grudniewicz, Jenna Evans, Walter Wodchis
October 2017

Distributed Versus Centralized Leadership In The Implementation Of A Canadian Integrated Care Initiative

CONFERENCE : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Jennifer Gutberg, Reham Abdelhalim, Sobia Khan, Jenna Evans, Ross Baker, Walter Wodchis, Agnes Grudniewicz
October 2017

Operationalizing Patient-centered Integrated Care: The Gap Between Discourse And Action

CONFERENCE : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Reham Abdelhalim, Agnes Grudniewicz, Jennifer Gutberg, Sobia Khan, Jenna Evans, Walter Wodchis
July 2017

Evaluating The ‘health Links’: A Case Study Of The Role Of Organizational Factors In Integrating Care In Ontario, Canada

CONFERENCE : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Agnes Grudniewicz, Jennifer Gutberg, Kevin Walker, Reham Abdelhalim, Sobia Khan, Jenna Evans, Walter P Wodchis
May 2015

Implementing A “low-rules” Provincial Integrated Care Initiative In Canada:the Role Of Environmental & Organizational Context

CONFERENCE : INTERNATIONAL JOURNAL OF INTEGRATED CARE

CONTRIBUTORS: Agnes Grudniewicz, Jenna Evans, G Ross Baker, Walter P Wodchis
January 2013

The Evolution Of Integrated Healthcare Strategies

CONFERENCE : ACADEMY OF MANAGEMENT PROCEEDINGS

CONTRIBUTORS: Jenna Evans, G Ross Baker, Whitney B Berta, Jan Barnsley